How do i know which one is my benq?

I’ve been at this all day searching forums and can’t figure this out…

benq 1650, i burned with verbatim dvd+r perfectly fine, stopped burning for a few months and tried a few days ago with no luck. i was using nero 7 ultra and tried burning verbatim dvd+r, verbatim dvd-r, and memorex cd-r. i checked the DMA. I have 2 primary IDE channels, both on auto detection, DMA if available.

primary channel 1:
Device 0 is ultra dma mode 5.
device 1 is not applicable.

primary channel 2:
device 0 is not applicable
device 1 is not applicable

how do i know which one is my benq?

i also uninstalled nvdia drivers and the benq burned successfully however nothing was on the dvd when i opened it.

I reverted back to 6.6.1.4 and tried to run a Create Data Disc test. the error read:

session fixation error writing lead-in (037201)

please help me!

I’ve got two questions for you.
Does it read Master Drive when you look at the Window?
If it does your seeing your hard drive, and it should read Seagate, Western Digital, etc.
If you look at My computer is the optical drive showing up there ?
Basically Windows isn’t seeing your optical drive.
Do a search of this forum, for optical drive not seen, and follow the instructions for deleting filters in the registry and restarting the computer .

When you click on my computer does your burner show up on there? And have you gone under device manager to see if it shows the burner on the device manager? How long have you had your burner?

Which window are you talking about? i don’t see “Master Drive” anywhere. when I look under “My Computer” it shows up as CD Drive (D:). So it sees it, but just doesn’t know it’s a dvd burner??

when I go to device manager, i click on dvd/cd-rom drives and it shows

BENQ DVD DD DW1650.

i’ve had it for about a year i think…

the first one thats on udma mode 5 is your hard drive , not applicable in “current transfer mode” means theres no drive attached… , are you sure your benq is on the onboard (chipset-provided) ide socket and not on a 3rd party controller? , as for the “nothing was on the dvd” issue , did you try to access it after closing the burnning software or while it was running? they tend to lock access to the drive , also goto start–>run–>services.msc and double click “IMAPI CD-Burning COM Service” and check its “startup type” it should be set to “manual” , if it isnt alredy on manual then set it , goto “my computer” and right click the benq’s drive letter and click “properties” goto the “recording” tab and check “enable cd recording on this drive” ,click “ok” when done , ive had the same issue before i enabled it so worth a try , usally “session fixation error” means the burner dislikes the media used , a firmware update may resolve it but not always , btw latest 6.x nero is 6.6.1.15a

i’m not sure which ide socket my benq is on. i have 2 ide cables coming from my mobo. 1 goes to my hdd, 1 goes to my burner and a regular dvd rom. (i believe the burner is master). should i have a different set up for my computer and would that help?

after the successful burn, i tried it opening it on my computer and a laptop with nothing on the disk.

startup type is set to manual
enable cd recording is checked
i’ve used the same batch of dvd+rs before with this burner – that’s why i’m so confused by this error.
which nero version is best? i had 7 ultra and read that it gives lots of problems. i now have 6.6.1.4. should i get 6.6.1.15a?

download hwinfo32 from http://www.snapfiles.com/get/hwinfo.html , goto drives–(s)ata/atapi drives and click the benq,what does it say in “ULTRA-DMA Mode” (notice the “active”…) and also check whats in “drive channel” and “drive controller” , also run the benchmark test in nero cd-dvd speed and take a screenshot (it have a built-in screenshot function,that floppy button on the left after the _ one,in title i mean) , the setup is fine its always a good idea to seperate opticals & hard drives , as for the unreadable dvd i guess thats in your case the lead/in out wasnt written properly to the disc,whats the drives firmware? (check in nero infotool) , as long as you dont use windows vista stick to nero 6.x , its far less buggy and less bloated and IMO even have a better looking & easier to use interface then 7.x, yeah you should get 6.6.1.15a

HWiNFO32:
Ultra-DMA Mode: Total: 2 (Ultra-DMA/33), Active: 2 (Ultra-DMA/33)
Drive Channel: Secondary, Master
Drive Controller: Enhanced IDE (ATA-6)

Nero benchmark test will not run and gives me error:
Cannot simulate with this type of disc. Please use the Create Data Disc function to measure the write performance.

Create Data Disc test:
Error! POWER CALIBRATION AREA IS FULL (037302)

Firmware Version: BCIC

The cable set up, hard drive primary master and the burner as secondary master with the dvd-rom as slave, is standard there’s no problem there.

As to the error; read this thread from the forum and pay particular attention to #4 : http://club.cdfreaks.com/showthread.php?t=144692

thats looks good its in the right udma mode, you have 4 ide channels in device manager right? 2 primary and 2 secondary ,thats the way it is when sata is in compability mode , maybe i should have been clearer,you need to use a cd or dvd disc that actually [B]contains[/B] data for this test to work , anyway in most cases power calibration errors are caused by incompatible media (the firmware hates it) or just plain bad/fake media , run nero and burn something so well have a detailed log , if the burnning fails click the “save” button to save the log , copy & paste it (and remove the serial # from it before you do)

i tried the speed test with a dvd that contains burned data (same media, same burner used several months ago) and i got the same errors. when i checked My Computer, the disc contained 0 bytes. (i just popped it in my laptop and it works fine.)

i just attempted a burn and here is the saved log…

Windows XP 5.1
IA32
WinAspi: -
ahead WinASPI: File ‘F:\Program Files\Ahead
ero\Wnaspi32.dll’: Ver=2.0.1.74, size=164112 bytes, created 11/2/2004 12:54:32 PM

NT-SPTI used
Nero Version: 6.6.1.4
Internal Version: 6, 6, 1, 4d
(Nero Express)
Recorder: <BENQ DVD DD DW1650> Version: BCIC - HA 1 TA 0 - 6.6.1.4
Adapter driver: <IDE> HA 1
Drive buffer : 2048kB
Bus Type : default (0) -> ATAPI, detected: ?
CD-ROM: <PIONEER DVD-ROM DVD-120S>Version: 1.01 - HA 1 TA 1 - 6.6.1.4
Adapter driver: <IDE> HA 1

=== Scsi-Device-Map ===
DiskPeripheral : ST3200822A atapi Port 0 ID 0 DMA: On
CdRomPeripheral : BENQ DVD DD DW1650 atapi Port 3 ID 0 DMA: On
CdRomPeripheral : PIONEER DVD-ROM DVD-120S atapi Port 3 ID 1 DMA: On
CdRomPeripheral : AXV CD/DVD-ROM 2.2a a347scsi Port 4 ID 0 DMA: Off

=== CDRom-Device-Map ===
BENQ DVD DD DW1650 D: CDRom0
PIONEER DVD-ROM DVD-120S E: CDRom1
AXV CD/DVD-ROM G: CDRom2

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
ShowDrvBufStat : 0
BUFE : 0
Physical memory : 1535MB (1572336kB)
Free physical memory: 850MB (871120kB)
Memory in use : 44 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

28.5.2007
ISO compilation
10:01:56 AM #1 Text 0 File Isodoc.cpp, Line 6475
Iso document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : TRUE
Multisession : FALSE
Burning mode : DAO
Mode : 1
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet : TRUE
Allow pathdepth more than 8 directories : TRUE
Allow more than 255 characters in path : TRUE
Write ISO9660 ;1 file extensions : TRUE

10:01:56 AM #2 Text 0 File ThreadedTransfer.cpp, Line 531
ReadBuffer-Pipe got 262144KB of Memory

10:01:56 AM #3 Text 0 File Reader.cpp, Line 124
Reader running

10:01:56 AM #4 Text 0 File Writer.cpp, Line 122
Writer BENQ DVD DD DW1650 running

10:01:56 AM #5 ISO9660GEN -11 File geniso.cpp, Line 3312
First writeable address = 0 (0x00000000)

10:01:56 AM #6 Text 0 File Burncd.cpp, Line 3305
Turn on Disc-At-Once, using DVD media

10:01:56 AM #7 Text 0 File DlgWaitCD.cpp, Line 281
Last possible write address on media: 2295103 (510:01.28, 4482MB)
Last address to be written: 536511 (119:13.36, 1047MB)

10:01:56 AM #8 Text 0 File DlgWaitCD.cpp, Line 293
Write in overburning mode: NO (enabled: CD)

10:01:56 AM #9 Text 0 File DlgWaitCD.cpp, Line 2612
Recorder: BENQ DVD DD DW1650, Media type: DVD+R

10:01:56 AM #10 Text 0 File DlgWaitCD.cpp, Line 459
>>> Protocol of DlgWaitCD activities: <<<
=========================================

10:01:56 AM #11 Text 0 File ThreadedTransferInterface.cpp, Line 847
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 536512 (536512) = #536512/119:13.37
relocatable, disc pos for caching/writing not required/ required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 536512 blocks [BENQ DVD DD DW1650]
--------------------------------------------------------------

10:01:56 AM #12 Text 0 File ThreadedTransferInterface.cpp, Line 1059
Prepare recorder [BENQ DVD DD DW1650] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 1098776576, ISRC ""
DAO layout:
===========
Start|Track|Idx|CtrlAdr|RecDep_____
0 | lead-in | 0 | 0x41 | 0x00
0 | 1 | 0 | 0x41 | 0x00
0 | 1 | 1 | 0x41 | 0x00
536512 | lead-out | 1 | 0x41 | 0x00

10:01:56 AM #13 Text 0 File SCSIPassThrough.cpp, Line 38
SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME

10:01:56 AM #14 Text 0 File SCSIPassThrough.cpp, Line 83
SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

10:01:56 AM #15 Phase 24 File dlgbrnst.cpp, Line 1685
Caching of files started

10:01:57 AM #16 Text 0 File Burncd.cpp, Line 4145
Cache writing successful.

10:01:57 AM #17 Phase 25 File dlgbrnst.cpp, Line 1685
Caching of files completed

10:01:57 AM #18 Phase 36 File dlgbrnst.cpp, Line 1685
Burn process started at 8x (11,080 KB/s)

10:01:57 AM #19 Text 0 File ThreadedTransferInterface.cpp, Line 2685
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

10:01:57 AM #20 SPTI -1066 File SCSIPassThrough.cpp, Line 289
D: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1066)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x24
Sense Qual: 0x00
CDB Data: 0xAD 00 00 00 00 00 00 00 08 04 00 00
Sense Area: 0x70 00 05 00 00 00 00 12 00 00 00 00 24
Buffer x07120600: Len x804

10:01:57 AM #21 CDR -1207 File DVDR.cpp, Line 5463
Book Type automatically set to: Current recorder setting

10:01:57 AM #22 Text 0 File DVDPlusRW.cpp, Line 666
Start write address at LBA 0
DVD high compatibility mode: Yes

10:02:09 AM #23 SPTI -1015 File SCSIPassThrough.cpp, Line 289
D: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1015)
Sense Key: 0x03 (KEY_MEDIUM_ERROR)
Sense Code: 0x73
Sense Qual: 0x02
CDB Data: 0x2A 00 00 00 00 00 00 00 20 00 00 00
Sense Area: 0x70 00 03 00 00 00 00 12 00 00 00 00 73 02
Buffer x06c80000: Len x10000
0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

10:02:09 AM #24 CDR -1015 File Writer.cpp, Line 311
Calibration area full
D: BENQ DVD DD DW1650

10:02:09 AM #25 Text 0 File ThreadedTransfer.cpp, Line 228
all writers idle, stopping conversion

10:02:09 AM #26 Text 0 File ThreadedTransfer.cpp, Line 222
conversion idle, stopping reader

10:02:09 AM #27 Phase 127 File dlgbrnst.cpp, Line 1685
Generating DVD high compatibility borders

10:02:09 AM #28 Phase 129 File dlgbrnst.cpp, Line 1685
Generating DVD borders completed successfully

10:02:09 AM #29 Phase 38 File dlgbrnst.cpp, Line 1685
Burn process failed at 8x (11,080 KB/s)

Existing drivers:
File ‘Drivers\PXHELP20.SYS’: Ver=2.02.62a, size=20016 bytes, created 10/28/2003 3:02:00 AM (Prassi/Veritas driver for win 2K)

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

forgot to add, my simulation works fine. eek, hope that wasn’t too important…

from the above thread, i could possibly assume it’s the power.

  1. i tried burning with old and updated firmware - same result.
  2. i tried verbatim and memorex (both of which have worked before) - same result.
  3. i am daisy chaining my power connectors - could be problem? how can i check this beside unplugging other peripherals?
  4. you guys said my setup is good, but i guess i could change it around.
  5. hopefully i won’t need to resort to this.

power calibration errors can be caused by 3 things

  1. poor quality/incompatible media , i believe you ruled that out alredy
  2. the burner isnt getting enough power due to unstable psu or shared power connectors , could defintly be the issue from what your telling
  3. defective/dusty burner

your drives setup is fine theres really no need to change it , what you need to change is the power connectors,the burners & hard drive should each get its own power connector (that comes directly from the psu and isnt shared with any other device),disconnect power from case fans if you have to ,if your psu dont have much power connectors then you should get a new one

i unplugged all the power except the one going to the burner. here’s the new error log :frowning:

maybe it’s the psu. how can i check that? it’s not very old and it’s got high wattage (like 500 i think).

Windows XP 5.1
IA32
WinAspi: -
ahead WinASPI: File ‘F:\Program Files\Ahead
ero\Wnaspi32.dll’: Ver=2.0.1.74, size=164112 bytes, created 11/2/2004 12:54:32 PM

NT-SPTI used
Nero Version: 6.6.1.4
Internal Version: 6, 6, 1, 4d
(Nero Express)
Recorder: <BENQ DVD DD DW1650> Version: BCIC - HA 1 TA 0 - 6.6.1.4
Adapter driver: <IDE> HA 1
Drive buffer : 2048kB
Bus Type : default (0) -> ATAPI, detected: ?
CD-ROM: <AXV CD/DVD-ROM >Version: 2.2a - HA 1 TA 1 - 6.6.1.4
Adapter driver: <SCSI> HA 1

=== Scsi-Device-Map ===
DiskPeripheral : ST3200822A atapi Port 0 ID 0 DMA: On
CdRomPeripheral : BENQ DVD DD DW1650 atapi Port 3 ID 0 DMA: On
CdRomPeripheral : AXV CD/DVD-ROM 2.2a a347scsi Port 4 ID 0 DMA: Off

=== CDRom-Device-Map ===
BENQ DVD DD DW1650 D: CDRom0
AXV CD/DVD-ROM G: CDRom1

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
ShowDrvBufStat : 0
BUFE : 0
Physical memory : 1535MB (1572336kB)
Free physical memory: 869MB (890324kB)
Memory in use : 43 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

28.5.2007
ISO compilation
11:33:04 AM #1 Text 0 File Isodoc.cpp, Line 6475
Iso document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : TRUE
Multisession : FALSE
Burning mode : DAO
Mode : 1
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet : TRUE
Allow pathdepth more than 8 directories : TRUE
Allow more than 255 characters in path : TRUE
Write ISO9660 ;1 file extensions : TRUE

11:33:05 AM #2 Text 0 File ThreadedTransfer.cpp, Line 531
ReadBuffer-Pipe got 262144KB of Memory

11:33:05 AM #3 Text 0 File Reader.cpp, Line 124
Reader running

11:33:05 AM #4 Text 0 File Writer.cpp, Line 122
Writer BENQ DVD DD DW1650 running

11:33:05 AM #5 ISO9660GEN -11 File geniso.cpp, Line 3312
First writeable address = 0 (0x00000000)

11:33:05 AM #6 Text 0 File Burncd.cpp, Line 3305
Turn on Disc-At-Once, using DVD media

11:33:06 AM #7 Text 0 File DlgWaitCD.cpp, Line 281
Last possible write address on media: 2295103 (510:01.28, 4482MB)
Last address to be written: 2238159 (497:22.09, 4371MB)

11:33:06 AM #8 Text 0 File DlgWaitCD.cpp, Line 293
Write in overburning mode: NO (enabled: CD)

11:33:06 AM #9 Text 0 File DlgWaitCD.cpp, Line 2612
Recorder: BENQ DVD DD DW1650, Media type: DVD+R

11:33:06 AM #10 Text 0 File DlgWaitCD.cpp, Line 459
>>> Protocol of DlgWaitCD activities: <<<
=========================================

11:33:06 AM #11 Text 0 File ThreadedTransferInterface.cpp, Line 847
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 2238160 (2238160) = #2238160/497:22.10
relocatable, disc pos for caching/writing not required/ required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2238160 blocks [BENQ DVD DD DW1650]
--------------------------------------------------------------

11:33:06 AM #12 Text 0 File ThreadedTransferInterface.cpp, Line 1059
Prepare recorder [BENQ DVD DD DW1650] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4583751680, ISRC ""
DAO layout:
===========
Start|Track|Idx|CtrlAdr|RecDep_____
0 | lead-in | 0 | 0x41 | 0x00
0 | 1 | 0 | 0x41 | 0x00
0 | 1 | 1 | 0x41 | 0x00
2238160 | lead-out | 1 | 0x41 | 0x00

11:33:06 AM #13 Text 0 File SCSIPassThrough.cpp, Line 38
SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME

11:33:06 AM #14 Text 0 File SCSIPassThrough.cpp, Line 83
SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

11:33:06 AM #15 Phase 24 File dlgbrnst.cpp, Line 1685
Caching of files started

11:33:06 AM #16 Text 0 File Burncd.cpp, Line 4145
Cache writing successful.

11:33:06 AM #17 Phase 25 File dlgbrnst.cpp, Line 1685
Caching of files completed

11:33:06 AM #18 Phase 36 File dlgbrnst.cpp, Line 1685
Burn process started at 8x (11,080 KB/s)

11:33:06 AM #19 Text 0 File ThreadedTransferInterface.cpp, Line 2685
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

11:33:06 AM #20 SPTI -1066 File SCSIPassThrough.cpp, Line 289
D: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1066)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x24
Sense Qual: 0x00
CDB Data: 0xAD 00 00 00 00 00 00 00 08 04 00 00
Sense Area: 0x70 00 05 00 00 00 00 12 00 00 00 00 24
Buffer x07110600: Len x804

11:33:06 AM #21 CDR -1207 File DVDR.cpp, Line 5463
Book Type automatically set to: Current recorder setting

11:33:06 AM #22 Text 0 File DVDPlusRW.cpp, Line 666
Start write address at LBA 0
DVD high compatibility mode: Yes

11:33:18 AM #23 SPTI -1015 File SCSIPassThrough.cpp, Line 289
D: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1015)
Sense Key: 0x03 (KEY_MEDIUM_ERROR)
Sense Code: 0x73
Sense Qual: 0x02
CDB Data: 0x2A 00 00 00 00 00 00 00 20 00 00 00
Sense Area: 0x70 00 03 00 00 00 00 12 00 00 00 00 73 02
Buffer x06c70000: Len x10000
0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

11:33:18 AM #24 CDR -1015 File Writer.cpp, Line 311
Calibration area full
D: BENQ DVD DD DW1650

11:33:18 AM #25 Text 0 File ThreadedTransfer.cpp, Line 228
all writers idle, stopping conversion

11:33:18 AM #26 Text 0 File ThreadedTransfer.cpp, Line 222
conversion idle, stopping reader

11:33:18 AM #27 Phase 127 File dlgbrnst.cpp, Line 1685
Generating DVD high compatibility borders

11:33:18 AM #28 Phase 129 File dlgbrnst.cpp, Line 1685
Generating DVD borders completed successfully

11:33:18 AM #29 Phase 38 File dlgbrnst.cpp, Line 1685
Burn process failed at 8x (11,080 KB/s)

Existing drivers:
File ‘Drivers\PXHELP20.SYS’: Ver=2.02.62a, size=20016 bytes, created 10/28/2003 3:02:00 AM (Prassi/Veritas driver for win 2K)
File ‘Drivers\scsiport.sys’: Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=96256 bytes, created 8/3/2004 10:59:41 PM (Adapter driver for src)

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

Hi,

it looks as if your optical drives are connected to a 3rd party IDE controller. Make sure, they are connected to the native controllers that are part of the chipset. Please refer to your mainboard manual for details.

For troubleshooting, uninstalling Daemon Tools and/or Alcohol isn’t a bad idea.

Michael

i’m not sure i have the native ide controller. didn’t even know it’d make a difference.

nearly all motherboards have at least one native ide controller , in device manager expand “IDE ATA/ATAPI controllers” and take a screenshot,also provide motherboard model (if you dont know then use hwinfo32,click “motherboard”,its in the “motherboard model” field)

Motherboard:
Model - Chaintech VNF3
Chipset - nVidia nForce3 250 (Crush K8S2) + CK8S MCP2-S
Slots - 5xPCI, 1xAGP v3.0