How do i find error codes for cd/dvdw

I am trying to run a game that was previously installed on this computer and when the computer has been rebooted had to install game again. only this time i can install the game but keep getting told that the incorrect cd rom is in please insert correct one which i have done so many times and i am now pulling my hair out. I have updated the driver which is TSSTcorpcd/dvdwT5-H552B. I am at a loss on what to do now. please can someone help me!! :sad:

Hi :slight_smile:

At what stage are you asked this? When you launch the game? Please try being more preciseā€¦ :slight_smile:

Is it an original disc or a copy?