HL-DT-ST RW/DVD GCC-4243N will play DVDs won't recognize CDs

My cd burner/dvd player, will recognize and play DVDs, but when I put in a CD-ROM, it will not recognize that a disc is present. I have tried reinstalling the drivers, but this has not worked.

Hello johnmsharkey and welcome to the forum!

Try testing the drive on another system and see if it works. This is to try and figure out if its some sort of software problem or hardware problem that is the cause. If the drive works on that other system, it’s probably some driver or piece of software causing the problems. If it doesn’t work, the drive itself is at faulty and needs to be repaired.