I was burning a cd with Easy CD Creator and it locked up after writing the tablet of contents. I couldn't get it to close the program so I pulled up the task manager and restarted windows xp. When it came back up, I couldn't open the drive. The device manager says the drive is working properly. I've tried updating the firmware and it says it's successful, but it still won't open. This drive is the secondary slave drive and I didn't know if that would make a difference. Thanks for any help.