HL-DT-ST CD-RW GCE-8487B will not play anything at all
I have a four month old Dell Dimension 8400 with factory-installed DVD and CD-RW drives.
After I attempted and failed to copy a music CD from the DVD to the RW drive, the RW drive will not play any media.
I have enabled auto-play for the RW drive. I have re-booted the PC. I have uninstalled the RW drive and then permitted the PC to re-install the RW drive after re-booting.
I have uninstalled both the DVD and the CD drives using Device Manager. I then uninstalled both of the IDE ATA/ATAPI controllers.
I ran Dell and Microsoft diagnostics on the RW drive but they could not resolve the problem.
None of this fixed the problem.
Can someone please help me?