My DVD drive will only recognize CD’s. So, I can’t play DVD’s on my removable CD ROM-DVD player. When I insert a DVD it doesn’t even recognize it.
It says “Please insert a disk into drive F:” I also installed the latest update for the device."
I pasted the device’s name below. HL-DT-ST, CD-ROM GCR-8240N
Dell wants me to re-install the encoding software. But they did not send me a link. I didn’t find it on google. Do you know where this software is?