Thanks a lot platinumsword. I had the hotsync working and the pda recognized the quick install software. I was concerned because I thought the pda should have shown up in "My Computer" as a devise just like any other usb devise but it didn't. I went into the devise manager and the palm icon had an error attached to it. I said that the install driver may be corrupt or not present. That's why I thought I needed the original install disk.