Help with DVDFab Platinum

I have dvdfab platinum and a windows xp operating system. i am trying to rip a dvd to my computer and then put it on my zune, however, the dvdfab software, nor the program dvd decrypter can find a dvd in the dvd drive, even when one is in there. this computer can play dvd’s using WMP, Real player, and several others, and they are working correctly when i try to watch the movie, but these other programs dont show anything in the drive. any tips, or ideas, please?

welcome to cdfreaks,

here is the official guide to get started:
http://dvdfab.com/docs/

are you selecting the correct drive as source? dvdfab usually auto detect when a dvd is loaded without selecting a source drive.:confused: please search here to help find a solution.
http://club.cdfreaks.com/f116/

use the search this forum function on the right side.

troy

i searched in the forum and it only shows solutions for the “ripit4me” software, which apparently has the same problem. any ideas?