Help Sony dw-q30a wont read dvds or burn them! Firmware issue?

vbimport

#1

Hi i am kinda new to the whole firmware scene so i bought this DVD drive http://www.newegg.com/Product/Product.asp?Item=N82E16827131264
its a sony dw-q30a and it is OEM and it wont read any DVDs that i put into it. i managed to update the firmware to YYS6 and it didnt help. can someone tell me what to do in a partial laymans terms?

Thanks,
Confused OEM Hater