Welcome to the Forum.
If you are refereeing to the â€˜Microsoft Windows XP CD Writing Wizardâ€™ that is the most atrocious CD Burning software program that exists. Also the â€˜Microsoft Windows XP CD Writing Wizardâ€™ only works for CD Media â€“ the â€˜Microsoft Windows XP CD Writing Wizardâ€™ will not Burn DVD Media.
Suggest visiting the CD Freaks â€˜General Softwareâ€™ Forum (http://club.cdfreaks.com/f3/) and view the Read First posting titled â€˜Free Downloadsâ€™ (http://club.cdfreaks.com/f3/free-downloads-your-welcome-128075/) and under the heading â€˜CD/DVD Burningâ€™ obtain one the free CD/DVD Burning software programs.
Also if you desire consistent quality error free Burning results strongly suggest only using known proven quality error free Media such as Taiyo Yuden and/or Verbatim Media. At all cost fully avoid purchasing cheap garbage problematic Media such as Memorex Media from Wal-Mart.