Help ..problems with dvd burning after installing xp home

[cybergran]

I do hope that someone will be able to help me with this problem

I have just installed xp home for the first time… nothing else has been changed on my computer…and my hardware lists show my hard-drive an hitachi deskstar 167 gig. as scsi also my dvd-r and dvd-rw both lite-on as [B][B]scsi and cd’s…there not and never have been…the problem is I cant write to the dvd’s with nero or clone dvd I keep getting error messages…I spent 40 minutes on the phone to microsoft and all they said is that itwas not a windows fault but a software problem…being an oap I cannot afford these long expensive phone calls…it wouldnt have been too bad if they had got a solution…

I have installed all the discs I had in the computer before and for the last 18 months I have had no problems with these drives…until I installed xp…have I wasted my money on this operating system and do I have to uninstal it to get my drives to work ok or what…I have never had this problem before…what have I done wrong…as anyone else had this problem…

[MrScary]

If you installed XP Home over the top of your other operating system then you do/can get problems…it is always best to do a Backup of all programs you need then do a FORMAT & then a CLEAN Install. Try this first—Right Click “My Computer” then click>Properties, then Hardware,then Device Manager. Look to see if any of your Drves has a Yellow Question Mark…Go n click on the +(plus)next to "DVD/CD Rom Drives, right click your DVD drive n chose UNINSTALL, do same for all other Rom n Writers you have…Then RESTART your PC…that will normally put things back to normal…If not I’de do a clean install…

I am sure that some kind member here who is more clude up will tell you in an easier way…
Take Care.

PS–If you don’t know anyone who will help you, Find out if any trusting Youngster liveing in your Road will do it for you, by Visiting your Lockal SCHOOL and asking the Head of school…

[cybergran]

hi
I did a clean install of xp …and I have uninstalled the dvd’s and re booted and they still come up as scsi…