Help on how to remove chapters from a media drive?

Hi everyone,
Hoping someone can help currently have a Inoi media drive with 2 tb. I use DVD shrink to cut out the trailers and upload movies onto the player.I have downloaded just over a terabyte of DVD movies onto this and encountered a problem recently all the movies I instal now go in chapters and freeze at regular intervals. The last time this happened we sorted it through settings but to no avail this time it isn’t working.please get back to me if you have any ideas thankyou for reading :slight_smile:

Hi and welcome to the forum :slight_smile:

A possible cause is a damaged hard disk. Check the disk with the brand specific tool available in manufacturer the web site :slight_smile:

Thankyou for replying I will let you know how it works out.

And the results is?