I had been using the sohw-812s DVDRW burner and all of a sudden I can’t get it to work. I noticed that when I put a disk into the drive, and watch the icon in the my computer file, it changes from DVDRW to CD-R and then it doesn’t read that there is a disk in it. The 3.5 floppy gurgles a little and the light for it comes on but then there is nothing. My InCd doesn’t even pick anything up.
When I go to the device manager, it tells me that the drive is working properly.
I have uninstalled the driver and when the puter reboots, WindowsXP picks up the installation of new hardware and it then goes through the process of installing it and I get a screen that says you have recovered from a serious error would you like to send the file to microsoft. Upon entering the IE opens and I get to the page at Microsoft that says this happens when installing new hardware and to contact the manufacturer. Well, they haven’t been that helpful.
Please someone help me. I am a novice at this and would like someone that could do a step-by-step fix on this.