Firmware is 1.04 TLA is 0203
Here is more info from the email I sent to Plextor Support:I hope it helps
Thanks for contacting Plextor Technical Support.
We'd like to help you resolve your problem, but we don't have enough information in your message to be of assistance.
Please provide us with the following information. We may already have some of it in your previous message, but putting it here all together will help save us time and enable us to respond more quickly.
What Plextor drive model do you have? 716A and 708A
What is the firmware version in the drive? 1.04
Info on finding your firmware version in various operating systems is here: http://www.plextor.com/english/support/faqs/faq_fw.html
When did you purchase your drive? Yesterday 2.6.2005
What operating system are you using? (Win98, Win2K, WinME,etc) XP SP2
Is this a new installation? YES
If not a new install, has the drive been working in this same system before?
What CDR software do you have installed? (Easy CD Creator? DirectCD? Plextor Manager?) NERO/Plextor Manager/EZCD 7.0
What version of that software? (Please don't tell us 'it came with the drive' as that could be various versions. We need to know the version number shown on the splash screen or in Help|About in the program) NERO 6.6 EZCD 7.0 Plexmanager 2.19a
Have you installed other CDR software on your system as well? (Nero, CDRWIN, etc)
What is the EXACT error message you get? PLEASE SEE ATTACHMENT (Nero log)
What program are you using when you get that message? NERO
When exactly does the message appear? After Failed write.
What have you done so far to resolve things? Tested media in 708A with the exact burn job with the same software (NERO) Worked fine in 708A. Note the 716 WILL burn DVDRW and CDR no problem using NERO. Same job (except for the CDR of course)
How is your drive connected to your computer? Secondary Master
What other devices are connected on the same chain? 708A Secondary Slave