HELP! nero startsmart error

i have nero startsmart installed on my computer. but when i try to open it, it comes up with this error and wont open. 'nerostartsmart.exe has generated errors and will be closed by Windows.

HOW CAN I OVERCOME THIS PROBLEM?
any help would be much appreciated

Probably the easiest thing to do is go to the Nero webstite and download Nero general clean tool, run it and then reinstall Nero. This tool completly removes the application along with any registry problems.