Help needed with 716A

i need help guys. for some unknown reason my 716A has decided to stop reading CDs n DVDs. the PC can detect the drive, and i did a fw upgrade yesterday but that didnt slove the problem. do u guys know of any solutions i cant try?

cheers for the help…

Mine went belly up and I had to RMA it. Is it under warrenty! If yes // do the diagnostics and then call and tell them it failed the diagnostic test. Mine failed at 11 months of lite use! If it is out of warrenty get a 1655 at

Good luck!

thanks for the advice etp. i did the diagnostics test and it looks like my 716A has had it. so, can anyone recommend me a new DVD burner?

benq dw1655 :eek: