Hi. I have a 6-hour commute by public transportation each day. To make the time go faster I purchased DVDFab last September in order to convert my DVD movies so I can watch them on my smartphone. It worked well for months, and now I can't transfer them from my desktop to my phone. Here are the specifics, and then my problem.
I have a Verizon XV6900 cell phone, made by HTC (almost identical to the HTC Touch) which has a Windows Mobile 6.1 Professional operating system. It has Windows Media Player 10 Mobile for Pocket PC Version 10.3 Build 19212 on it for viewing video. My PC desktop (Windows XP - Home) has Windows Media Player version 11.
Since last October I have been able to successfully first transfer my DVD movies to my computer's desktop using DVDFab (DVD to Mobile) (Note: I would use the "cellphone" and the "Windows Mobile Smartphone" settings). Once transferred I would then click on the movie, and open it using Windows Media Player. The movie would begin to play, I would stop it and would then Sync Windows Media Player with my smartphone (which was attached and sync'd via Microsoft ActiveSync) and would transfer the movie to my smartphone (adding it to my micro SD card on my phone). I have done this dozens of times until about a month ago.
Now, I am able to transfer the movie to my desktop and can open it in Windows Media Player, however, when I attempt to Sync it with my smartphone, I get an ERROR message, and it will not transfer. I do not know if the DVDFab settings are incorrect, or if it is a sync problem. I have plenty of GB left on the SD card in the phone.
I have contacted DVDFab and their only suggestion is to upgrade my Windows Media Player 10 Mobile for Pocket PC, up to the newest, #11. Unfortunately, I can not do this because Microsoft doesn't offer an upgrade by itself. They only offer the upgrade if I upgrade my entire smartphone operating system to, I believe it's 6.2, however, that is not offered for my particular phone.
Nonetheless, up to a month ago I was able to transfer movies successfully, so I can't believe that I need an upgrade.
I have "reset" DVDFab, although it doesn't seem to help. Back in October, DVDFab's tech support told me to disable PathPlayer, in the Common settings. After that, everything worked well. Also, I have upgraded DVDFab numerous times over the months whenever they offered a new version. I started in the 6.0 versions, and am now trying to get the 18.104.22.168 to work.
I would really appreciate any help you could give me. You can post here or email me. Thank you very much.