Bear with me as I'm new to this site. Anyway, I am having the same problem as many of you regarding the importing of store bought CD's into Itunes. I am using Windows XP and Itunes 7.7.1, which I downloaded just today. The problem seems to have appeared with Itunes 7.6, though I did not think about it at the time as my system was having other issues. I have tried to work around this issue by ripping the CD to Windows media player and then importing the folder to Itunes with no success. The import feature of Itunes immediately crashes the program every time, without fail. I have also changed my start up routine via running MSCONFIG as was suggested here, also without success. Any suggestions aside from visiting extreme violence on my computer?