Help i am new



Hi everyone, i have a sony dvd rw aw q170a i installed it about 6 months ago and it was working just fine but today when i insert a disk to install new software for a all in one machine it doesnt run at all in the device manager i am getting a yellow exclamation mark i just want it to run to run this disk. what do i do.

Thank you


In device manager delete the drive and reboot. This should cause XP to re install the drivers. If not come back and we will try something else.