Help! I attempted to install an external iomega zip drive (parallel port) to my granddaughters computer. Itâ€™s a pretty basic system, 10 gig HD partitioned into 3 drives. Running 2000 professional NT. 256 ram, Pentium 3.
After installing the software, I was directed to reboot, meanwhile plugging in and turning on the zip drive.
Oh my gosh, when I did this, all heck broke out. I canâ€™t get into Windows at all, it just keeps rebooting. When the screen first comes up I have the choice of going to win prof or the dos prompt. This was set up this way and I have always chosen the win prof. When I choose win prof, it appears to be running normal until I get to about 75% then it resets itself.
When I go to the dos prompt, the message I get is: My original config files have been renamed config.upg and autoexec.upg and are located in the C:\MSDOS7 Directory. Since I managed to screw this all up I didnâ€™t want to attempt anything until I was directed.
I can also use the F8 key which brings me to window that says windows 2000 advanced options menu. No help there either.
I can also get to CMOS but donâ€™t have a clue as to what to do.
Please help in anyway you can. I feel just terrible. This all seemed so simple to just install an external zip but now my granddaughter computer is dead.
I am a 60 year old Great-Grandmother so please assist me with step by step directions since Iâ€™m obviously not too bright.
Thank you so much in advance for all of your help and assistance. I wouldk be forever grateful if this is resolved before I have to tell her that her computer died or should I say that Grandma killed it?