After 3 months of great use my Liteon 5005 now has nothing but HELLO on the display. I bought this on April Fools and I have an Armageddon DVD stuck in the drive that won’t eject. weird eh?
Anyway I assumed an RMA on this so I called support. They had to escalate this to level 2 support because there is a DVD that won’t eject. Special circumstances I assume.
None of the buttons work at this time. Nothing but HELLO.
I will be sending them my information for RMA however I noticed in the TIPS and Tricks thread that unplugging the power then plugging back in with the EJECT button depressed should work. I of course will try that first but I thought I had already tried all possibilities. Any other hints on getting my disk out prior to shipment will be helpful. I don’t want to open it and plug the DVD into my IDE on my computer as that most likely will void the warranty right?