I'm new on the forum.
I am having difficuty with one of my DVD burners (Benq DW 1620).
The basic story is this I use PQ Drive Image v6 (thru Dos) for my desktop and the LG 4163B burner works a treat everytime.
I use Acronis True Image v8 to make backups for my Laptop (on CDRom) with a bootable CD (no floppy on the Laptop), this works everytime.
Now the frustrating bit ....... if I try either of these programs on my son's desktop using his Benq DW 1620 .......
1/. True Image spits the media out and won't accept it.
2/. PQ Drive Image tells me it requires two 4.7 Gb disks, but when the first disk is closing I get an error code #1805 image burning failed.
I've tried using TDK 4.7Gb dual layer +R and Platinum -R discs but the problem is still there
The damn Beng DW 1620 will burn CDR's no problem, and I have installed the latest firmware (B7V9).
Any body out there got any suggestions