Having Problem with Notebook Hard Drive

I have been trying to clone my hard drive (Hitachi 80GB) using Norton Ghost 14.0 to a Hitachi (200GB) but I noticed files were missing. I must have tried about 3 times with the same results. I then tried using the free version of Acronis 11.0 and after it locks the C drive I get a message, " Letter for the volume could not be found." Sent a report to Acronis who said they would review the results and get back to me. Could it be a bad drive?