[qanda]This thread is about the HP pavilion ze5415EA. Click here to see full specs[/qanda]ok so i had some problems with my laptop the other day because it would not recognize my external dvd drive that ive had for months. Every time i would try to pop in a dvd or cd i couldnt play it because my E: drive was nowhere in sight only my d: drive would show up and it was really frustrating. Even nero would not recognize it. So i googled it and i found out i had to delete my “upper filters” and “lower filters” in a certain section of my registry.
well it worked perfectly but every time i would reboot my E: drive would dissappear again and i would have to do the whole process over again. somehow i deleted the wrong folder and now when i reboot my mouse and keyboard no longer work.
i cant do anything but when i reboot i can get into my bios and use the keyboard but i already tried resetting the bios and that did nothing. i cant boot from my xp cd because every time i try windows fails to start and i’m asked whether i want to boot in normal or safe mode. obviously i can boot it up fine but i cant get into the command prompt to fix this because my mouse and keyboard will not work at all i cant do a thing but stare at the screen pretty much. how the hell do i fix this? this is really frustrating