Has Club MyCE,cin been too lenient?

vbimport

#1
      As a new member, but much-older buying member of many years, I make these observations:

      The present availability of newly manufactured DVD recorders has dwindled down to  Blue Ray player availability.  The For Sale items, now and in the past, have some features clearly marked on the box, visible to the naked eye.  But, a magnifying glass is needed for the detailed instructions inside and still hard to read.  Not only is the print small and lightly printed, it is coupled with duplications in other languages.  When print has been reduced where it is difficult or impossible to read to a normal eye, whether the seller intends for you to read it or cares if you read it arises in a normal mind.  After reading the detailed instructions, consisting of a few pages to many-many-pages, the capability of an item is still not clearly expressed.  Purchases of new items are returned to the factory for repair or replacement, and are returned “still not working.”  What good is an “extended warranty” when the original warranty is without any value?  What is the normal expected life of an item produced by a particular manufacturer?  Has a value been placed on the item where you are not expected for the item to survive 5 years or a little more?  What is your “written warranty” really worth when it is limited to the price of parts (a few cents to, at most, a few dollars) or when, as a practical matter, the item is not repairable, even by the factory?  How often, after you have purchased an item, you learn, for the first time, you must save something as a data file only, before you can play it on your recorder?  Then, you realize you may not be able to play it on another recorder you have.  How often have you been told when you go back to the local seller for adjustment, “oh, we don’t handle that brand anymore!”  How often have you been told “They don’t make recorders anymore!”  How often has recent flashing on units not worked? 

      Ask yourself the following questions, then go to your manual, if you still have it, and provide yourself with the answer, if it matters.

      1.  Does your recorder have the capability of recording the closed captioned portions of your television program, if your TV set has that capability, or is it lost because of your particular recorder?

      2.  Does your recorder have the capability of recording MP3 programs on a DVD from a computer and playing it on your DVD or will it only play MP3 programs on a CD? 

      As Club MyCE.com, claiming to be “experts on CD, DVD”, now with 500,000 members, has it been too tolerant with Sellers distributing defective products to an uninformed buying publicas well as its members?   Pepos

#2

Who need point 2.???

I’m not and never will.


#3

[QUOTE=Pepos;2666547]

      As a new member, but much-older buying member of many years, I make these observations:

      The present availability of newly manufactured DVD recorders has dwindled down to  Blue Ray player availability.  The For Sale items, now and in the past, have some features clearly marked on the box, visible to the naked eye.  But, a magnifying glass is needed for the detailed instructions inside and still hard to read.  Not only is the print small and lightly printed, it is coupled with duplications in other languages.  When print has been reduced where it is difficult or impossible to read to a normal eye, whether the seller intends for you to read it or cares if you read it arises in a normal mind.  After reading the detailed instructions, consisting of a few pages to many-many-pages, the capability of an item is still not clearly expressed.  Purchases of new items are returned to the factory for repair or replacement, and are returned “still not working.”  What good is an “extended warranty” when the original warranty is without any value?  What is the normal expected life of an item produced by a particular manufacturer?  Has a value been placed on the item where you are not expected for the item to survive 5 years or a little more?  What is your “written warranty” really worth when it is limited to the price of parts (a few cents to, at most, a few dollars) or when, as a practical matter, the item is not repairable, even by the factory?  How often, after you have purchased an item, you learn, for the first time, you must save something as a data file only, before you can play it on your recorder?  Then, you realize you may not be able to play it on another recorder you have.  How often have you been told when you go back to the local seller for adjustment, “oh, we don’t handle that brand anymore!”  How often have you been told “They don’t make recorders anymore!”  How often has recent flashing on units not worked? 

      Ask yourself the following questions, then go to your manual, if you still have it, and provide yourself with the answer, if it matters.

      1.  Does your recorder have the capability of recording the closed captioned portions of your television program, if your TV set has that capability, or is it lost because of your particular recorder?

      2.  Does your recorder have the capability of recording MP3 programs on a DVD from a computer and playing it on your DVD or will it only play MP3 programs on a CD? 

      As Club MyCE.com, claiming to be “experts on CD, DVD”, now with 500,000 members, has it been too tolerant with Sellers distributing defective products to an uninformed buying publicas well as its members?   Pepos[/QUOTE]

As experts on the hardware side of things we’re happy to give advice on functionality, features, value for money etc on all computer related hardware and to that end we go out of our way to provide exceptionally detailed reviews in an effort to keep our members as well informed as possible.

We don’t review standalone DVD recorders however and we don’t analyse the ‘small print’ in warranties, so there’s no real scope for providing the sort of information you’re referring to. We do however go out of our way to try and help our members with whatever specific queries they may have, regardless of what it relates to.

It’s down to the individual vendor to support the customer and comply with the terms of the warranty. Myce in general does not recommend specific vendors unless we’re asked and in fact one of our strengths is that our advice is completely unbiased as we’re totally independent.

Customers don’t always choose reliable vendors, sometimes going for the cheapest price as opposed the the company that provides the best customer service, but it’s down to the customer to choose a supplier that meets their needs and will honour the conditions of the warranty.

It’s also down to the customer to ensure that the product meets their own specific needs (which may be beyond that of others) by asking the appropriate questions and they should research this themselves before purchasing.

We’re happy to advise as far as possible in this process but ultimately the actual buying decision rests with the purchaser and we at Myce can only try to answer whatever questions we’ve been asked.

HTH.

[B]Wombler[/B]