Hardest Question Ever! Please Help!

vbimport

#1

Hey - I am having major problems with my “phillipsdvdrw416”. It is able to burn CD’s, and unable to burn DVDS. It has been working fine for the past year, then suddenly out of the blue with no significant changes im aware off, its gone dead. Ive wasted 15 discs experimenting around trying to get it working.
Each time it only burns part of it then after it says “burn process started” it says PHILLIPS DVDRW416 WRITE ERROR
followed by GENERATING HIGH COMPATABILITY BORDERS SUCCESSFULLY and finishes off with BURN PROCESS FAILED. I think when I tried just burning it via data mode, an alternative error came up about border block error or something/

To remdy it ive using the latest nero, updating firmware, formatted computer and use nero straight away … still same problems, also used different discs and ive physically taken out the dvd writer and blown dust off it, but that hasnt seem to have done the trick either.
Im using Nero 5.5 burning Rom, that came with the hardware. And Ive attatched the following nero log, PLEASE HELP ME … ive seen there have been similar cases on google, but there is no clear answer of whats wrong. I know for a fact that these discs im using are definetly compatabible with my writer. :bow: HELP!

Windows XP 5.1
IA32
WinAspi: -
ahead WinASPI: File ‘C:\Program Files\Ahead\Nero\Wnaspi32.dll’: Ver=2.0.1.59, size=160016 bytes, created 29/01/2003 20:37:36
Nero Version: 5.5.10.54
Recorder: <PHILIPS DVDRW416> Version: P1.4 - HA 1 TA 0 - 5.5.10.54
Adapter driver: <IdeChnDr> HA 1
Drive buffer : 2048kB
Bus Type : default (0) -> ATAPI, detected: ATAPI
CD-ROM: <IDE DVD-ROM 16X> Version: 1.32 - HA 1 TA 1 - 5.5.10.54
Adapter driver: <IdeChnDr> HA 1
Bus Type : default (0) -> ATAPI, detected: ATAPI

=== Scsi-Device-Map ===
DiskPeripheral : ST340810A IdeChnDr Port 0 ID 0 DMA: On
DiskPeripheral : Maxtor 6B300R0 IdeChnDr Port 0 ID 1 DMA: Off
CdRomPeripheral : PHILIPS DVDRW416 IdeChnDr Port 1 ID 0 DMA: On
CdRomPeripheral : IDE DVD-ROM 16X IdeChnDr Port 1 ID 1 DMA: Off

AutoRun : 1
Excluded drive IDs:
CmdQueuing : 1
CmdNotification: 2
WriteBufferSize: 74448896 (0) Byte
ShowDrvBufStat : 0
EraseSpeed : 0
BUFE : 0
Physical memory : 511MB (523760kB)
Free physical memory: 262MB (268484kB)
Memory in use : 48 %
Uncached PFiles: 0x0
Use Static Write Speed Table: 0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Enabled (1)
Wizard: On

17.5.2005
UDF/ISO compilation
21:07:54 #1 Phase 112 File dlgbrnst.cpp, Line 1655
DVD-Video files reallocation started

21:07:54 #2 Text 0 File DVDVideoCompilation.cpp, Line 476
Content of VIDEO_TS.IFO has been modified

21:07:54 #3 Text 0 File DVDVideoCompilation.cpp, Line 476
Content of VIDEO_TS.BUP has been modified

21:07:54 #4 Phase 113 File dlgbrnst.cpp, Line 1655
DVD-Video files reallocation completed

21:07:54 #5 Text 0 File Isodoc.cpp, Line 7604
Iso document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : FALSE
Multisession : FALSE
Burning mode : DAO
Mode : 1
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet : TRUE
Allow pathdepth more than 8 directories : FALSE
Allow more than 255 characters in path : FALSE
Write ISO9660 ;1 file extensions : TRUE

21:07:54 #6 Phase 111 File dlgbrnst.cpp, Line 1655
DVD-Video files sorted

21:07:54 #7 Text 0 File Reader.cpp, Line 115
Reader running

21:07:54 #8 Text 0 File Writer.cpp, Line 125
Writer PHILIPS DVDRW416 running

21:07:54 #9 ISO9660GEN -11 File geniso.cpp, Line 4571
First writeable address = 0 (0x00000000)

21:07:54 #10 ISO9660GEN -11 File geniso.cpp, Line 4571
First writeable address = 0 (0x00000000)

21:07:54 #11 Text 0 File Burncd.cpp, Line 3769
Turn on Disc-At-Once, using DVD media

21:07:54 #12 Text 0 File ThreadedTransferInterface.cpp, Line 672
Setup items (original item values)
0: TRM_DATA_MODE1 (CTransferItem)
2 indices, index0 (150) not provided
original CD pos #0 + 2152800 (2152800) = #2152800/478:24.0
relocatable, CD pos for caching/writing not required/required, no patch infos
--------------------------------------------------------------

21:07:55 #13 Text 0 File DlgWaitCD.cpp, Line 229
Last possible write address on media: 2295103 (510:01.28)
Last address to be written: 2152799 (478:23.74)

21:07:55 #14 Text 0 File DlgWaitCD.cpp, Line 234
Write in overburning mode: FALSE

21:07:55 #15 Text 0 File DlgWaitCD.cpp, Line 1703
Recorder: PHILIPS DVDRW416, Media type: DVD+R

21:07:57 #16 Text 0 File ThreadedTransferInterface.cpp, Line 824
Prepare recorder PHILIPS DVDRW416 for write in cue-sheet-DAO
DAO infos:
==========
MCN:
TOCTYPE: 0x0 Session Closed, CD not fixated
Tracks 1 to 1:
TRM_DATA_MODE1, 2048/0x0, ISRC “”, FilePos 0 307200 114274304

21:07:57 #17 Text 0 File ThreadedTransferInterface.cpp, Line 672
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 (CTransferItem)
2 indices, index0 (150) not provided
original CD pos #0 + 2152800 (2152800) = #2152800/478:24.0
relocatable, CD pos for caching/writing not required/required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2152800 blocks [PHILIPS DVDRW416 ]
--------------------------------------------------------------

21:07:57 #18 Phase 24 File dlgbrnst.cpp, Line 1655
Caching of files started

21:07:57 #19 Phase 25 File dlgbrnst.cpp, Line 1655
Caching of files completed

21:07:57 #20 Phase 36 File dlgbrnst.cpp, Line 1655
Burn process started at 4x (5,520 KB/s)

21:07:57 #21 Text 0 File ThreadedTransferInterface.cpp, Line 1978
Verifying CD position of item 0 (relocatable, CD pos, no patch infos, orig at #0): write at #0

21:07:58 #22 SCSI -1066 File Cdrdrv.cpp, Line 1241
SCSI Exec, HA 1, TA 0, LUN 0, buffer 0x022D7000
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x24
Sense Qual: 0x00
CDB Data: 0xAD 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x0C 0x00 0x00 0x00
Sense Data: 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x12
0x00 0x00 0x00 0x00 0x24 0x00

21:07:58 #23 Text 0 File DVDPlusRW.cpp, Line 464
Start write address at LBA 0
DVD high compatibility mode: Yes

21:10:02 #24 SCSI -1135 File Cdrdrv.cpp, Line 1445
SCSI Exec, HA 1, TA 0, LUN 0, buffer 0x02270000
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x03 (KEY_MEDIUM_ERROR)
Sense Code: 0x0C
Sense Qual: 0x00
CDB Data: 0x2A 0x00 0x00 0x04 0xAB 0xC0 0x00 0x00 0x20 0x00 0x00 0x00
Sense Data: 0x71 0x00 0x03 0x00 0x00 0x00 0x00 0x12
0x00 0x00 0x00 0x00 0x0C 0x00

21:10:02 #25 DVDR -1135 File Writer.cpp, Line 333
Write error

21:10:03 #26 Text 0 File ThreadedTransfer.cpp, Line 222
all writers idle, stopping conversion

21:10:03 #27 Text 0 File ThreadedTransfer.cpp, Line 216
conversion idle, stopping reader

21:10:03 #28 Phase 127 File dlgbrnst.cpp, Line 1655
Generating DVD high compatibility borders

21:10:05 #29 SCSI -1135 File Cdrdrv.cpp, Line 1241
SCSI Exec, HA 1, TA 0, LUN 0
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x03 (KEY_MEDIUM_ERROR)
Sense Code: 0x0C
Sense Qual: 0x00
CDB Data: 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
Sense Data: 0x71 0x00 0x03 0x00 0x00 0x00 0x00 0x12
0x00 0x00 0x00 0x00 0x0C 0x00

21:10:05 #30 Phase 129 File dlgbrnst.cpp, Line 1655
Generating DVD borders completed successfully

21:10:05 #31 Phase 38 File dlgbrnst.cpp, Line 1655
Burn process failed at 4x (5,520 KB/s)

21:10:05 #32 Text 0 File Scsicmd.cpp, Line 406
SCSI not using temporary buffers
20 out of 20 temporary buffers allocated

Existing drivers:
File ‘Drivers\IdeChnDr.sys’: Ver=2.3.0.2160, 10/01/2002, size=101431 bytes, created 15/10/2002 00:00:00 (Adapter driver for rec)

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)


#2

Your burner (as with all CD/DVD writers) has two lasers, one for CD burning, the other for DVD burning. I’d hazard a guess that your DVD laser is faulty.

Time to get it fixed under warranty or buy a new one.


#3

@ monkeyballz
DrTeeth may be right, but there are a couple things I noticed.

21:10:05 #32 Text 0 File Scsicmd.cpp, Line 406
SCSI not using temporary buffers
20 out of 20 temporary buffers allocated
This is usually a lack-of-memory/resources problem. Make sure you don’t have any other programs running during the rip or burn and you should leave your computer alone during the burn. Defrag your HDD’s often. Make sure you have 5+GB free CONTINUOUS space for the image on your HDD.
=== Scsi-Device-Map ===
DiskPeripheral : ST340810A IdeChnDr Port 0 ID 0 DMA: On
DiskPeripheral : Maxtor 6B300R0 IdeChnDr Port 0 ID 1 DMA: Off
CdRomPeripheral : PHILIPS DVDRW416 IdeChnDr Port 1 ID 0 DMA: On
CdRomPeripheral : IDE DVD-ROM 16X IdeChnDr Port 1 ID 1 DMA: Off
If you are burning from this Pri-Slave HDD, your DMA being enabled is important

You don’t mention the brand name or MID of the discs you are using and it isn’t listed in your log but you need to use good quality media to expect good results.

Let us know if any of this works for you or if you have more questions.


#4

Im using white datasafe DVD+R 8X disks. I was messing around with my computer while it was attempting to burn - so I have tried previously to leave the computer alone while it was burning … same problem occured. I have liek 20gb free hard disk space on the one where the temp files were being stored, and over 100gb on the other. I have minimal programmes installed when I last attempted to burn, so I could test if other software was conflicting with it and no service packs. (but as I recall it worked with all the latest updates)
Unfortunaly it evidently appears to be physicial hardware problem with the dvd lazer, damn. Lucky I gotta warranty.
Could you explain your point on DMA so I know for next time …
My primary drive that stores the files had dma on, but my slave drive doesnt, would enabling DMA on it improve the quality of the drive? What exactly is DMA? Why does the drive thats being used to rip the dvd need to have DMA enabled? Thanks
DiskPeripheral : ST340810A IdeChnDr Port 0 ID 0 DMA: On <-primary drive
DiskPeripheral : Maxtor 6B300R0 IdeChnDr Port 0 ID 1 DMA: Off <–slave

Matt


#5

@ Monkeyballz
Enabling/ Checking DMA . DirectMemoryAccess allows for much faster data transfer with less CPU usage. Try googling for a more in depth information. If your source HDD is not enabled, it won’t be able to keep up with the data transfer rate that is demanded by a dvd burner, and that will cause buffer underruns, which means poor quality or failed burns. A non-DMA ripper could have trouble reading at the proper speeds and might skip/drop/corrupt some info from a source disc.