I’ve always loved my BenQ 1620s. they were great burners, when they worked. But they have both really p*ssed me off now.
The first died completely, accepting a disk, then refusing to write to it or eject it. Then refusing to read any disk inserted into it. The symptoms should be familiar to all regular readers of this forum.
So I RMA’d it, and have a replacement that is - the for time being - working well. But I’m I’m not going to waste my time caring for it. It will be nothing more than a test drive, for when I’m bored.
Now the second drive is not working either. Different symproms, but still a useless lump of semiconductors. This one will NOT read CDs it has written itself, and won’t read certain pressed DVDs. It’s slow, and produces endless read errors (you think I like having to reset to DMA every five minutes?!)
This one has been RMA’d, too, but ebuyer will just send another replacement 1620, so I’ll still have two BenQs. This replacement will make an interesting doorstop.
So, BenQ, when are you going to start testing your drives for quality and reliability?
I’m no longer recommending BenQs to my customers. I steer them well away. Instead I am recommending NECs 35xx - a lesser drive, but very reliable in my experience.
As for me, I’m giving LG a try. From what I’ve read on the forum, the 4163 is reliable, if a little slow.
Very disappointed with BenQ’s Quality Control.
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