I have a GSA 4166B Lightscribe drive with firmware 1.02. Yesterday, I was burning a CD (Verbatim) label on this media. To make the image dark enough, I usually tell the SureThing software I use to burn two labels. When the first burn is complete I just hit the tray button and close the burner to burn the same disk with the same image.
The 4166B burned the image the first time just fine. When the media was ejected and I was prompted for another blank, I just hit the button to close the tray. A minute later the tray opened and I received the error message that there was NO lightscribe media in the burner!!! It was the exact media that I had just burned.
This is not the first problem I have had with this burner and another LG lightscribe burner. However, all attempts at getting any response, much less help, out of LG has failed. These folks have NO CUSTOMER SERVICE as far as I am concerned.
Does anyone have any ideas why this burner would be so schizophrenic?