DonÂ´t count Your chickens before theyÂ´re hatched!:a
Now IÂ´m having a bad experience of my own with j-stop aka u-japan aka jp-buy.
I had a bad batch of TDK BD-R50 4x printable, posted some scans of them here.
I complained about the bad quality to the seller and he asked me, how many bad discs I had and offered to replace them.
I understood he wanted to send the replacement discs with one of my frequent purchases.
So, I bought another 21 discs from him.
When the shipment arrived, there were no replacement discs included, and the 21st disc was missing.
I contacted the seller via ebay, which led me to open a case because of the missing 21st disc.
This is, what the seller responded:
I apologize but if you want to resolve the problem with the discs please close the disputes on ebay because they are not accurate. We will respond to ebay disputes properly if you prefer to resolve by that way, we will authorize a return and you will have to return all the discs for a full refund.
If we offered to replace the failed discs you have to send it back to Japan first. We offered you to replace the discs when you have many of them because that way shipping will be reasonable sending 10 failed discs (example) compared to sending only 1 failed discs however this was a courtesy of us and you have to return them first
Please count the discs because one spindle contains 11 discs, we don't usually miss the additional disc.
If we missed the additional discs on the item # 310299275256 (20+1 TDK) we will ship it without problems but you cannot keep opening disputes the whole time, apologizes.
For the records:
I openend two cases at ebay a few weeks ago, because two of the sellers shipments were long overdue. I had to do that to observe the deadlines to keep my buyer protection covered.
I have closed the cases immediately as soon as I received the missing shipments behind shedule for weeks, so what?
If I hadnÂ´t counted the discs accurately the day I received them, I wouldnÂ´t have noticed the missing disc and there would be no reason for a complaint.
Am I the only one who has the feeling, the tone is getting harsher, when it comes to real problems?
So, will I have to beg for the quality and the number of discs I paid for or otherwise get scammed?
Or will I get scammed anyway here?