Hi all! just joined so im a little lost! I've got a problem!!! i bought an ACER TRAVELMATE C313xmi laptop with a LG GMA-4080n optical drive. worked great for about 3 months and then suddenly it didnt. it plays and reads dvd's but wont do anything with cd-roms, cdr/ rws etc. attempts to read (can hear it spinning, then it cuts out and tries again... forever!)
contacted acer who said basically they will look at it as its under warranty but if they find its a "software" problem then they'll charge me a bomb.
how do i know whats wrong with it lol? any advise would be useful.
Do i send it to them and risk a charge? are there any tests i can do? or do i buy a replacement as it could be cheaper? what is a suitable replacement.
hope this makes sense, sorry for the million questions. HOPE YOU CAN HELP ME!!!