Generic copy loses audio?

vbimport

#1

Newbe user of mobile option needs help:

Source video: video clip download from kid’s MobileMe gallery
Options: copy with Generic profile “generic.mp4.h264.aac”
PC player: Quicktime - no audio
TV player: LG BD290 - no audio

could it be the use of a aac protected song in producing the clip?

cheers