I have a samsung 182M dvd drive (used firmwares of both SB03 and SB04). I started looking at your product with version 184.108.40.206 and liked it overall. Unfortunately upon testing I found that the bitsetting feature does not work with my drive. So I sent an email to tech support. I was told the problem had been forwarded to the engineers.
I waited until version 220.127.116.11 was released no word from the engineers. I sent another email to tech support they ran me through the typical uninstall and try the newest version stuff you always get, which I did. Still didnt work. So now I decide to test and give more detailed explanation. I try multiple types of media including some +r and some +rw, no luck. I run imageburn first and let it do the bitsetting and voila it works. One problem, if i do a split movie that technique only works for the first disc. Seems every time the drive opens the bitsetting resets to default. So i compose yet another email referencing all the previous ones outlining all this in great detail.
The reply is this has been forwarded to our engineers try again when the next version is released. So far I dont even know if anyone was able to confirm my findings and as I pointed out I have already waited through 2 versions. I was told I need more patience by tech support.
So I am posting here in hopes this one issue will get resolved.