[QUOTE=ericy;2025909]There will be different answers for different people. Changing the writing speed to the slowest available (6X for me) may help you â€“ it did not help me. However, after ruining a big pile of DVD-Rs, I seem to have found out what my problem is â€“ there is a conflict between my Picture Motion Browser and my InCD Helper. Here is how I got to my conclusion (I am running Windows XP Professional and have Nero 6):
On Friday, I spent over an hour on the phone with Sony Support (â€œSSâ€). SS had me create a new folder on the C:\ Drive, open Picture Motion Browser, select a media file, click the disc creation icon and on the settings tab of the disc creation window: (1) change the â€œLocation of Temporary Filesâ€ to the New Folder and (2) check â€œmanually select a writing speedâ€. Then I started the disc creation process and selected the lowest writing speed available to me (6X). At 50% I got the â€œAuthoring Toolâ€ error and the disc would not burn.
SS next had me restart my computer in Safe Mode (hitting F8 as it starts up) and select â€œSafe Mode with Networkingâ€. Then I was able to burn several times without an error (even at â€œOptimum Speedâ€). Before I got off the phone with SS, he suggested that I disable all items at startup that are not necessary.
Yesterday, I clicked â€œStartâ€, then â€œRunâ€ then typed â€œmsconfigâ€ in the Box, then clicked â€œOKâ€ to bring up the System Config Utility. On the â€œStartupâ€ tab (with my brotherâ€™s help) I disabled most of the startup items because they were not needed (if my brother was not familiar with a particular program, he looked it up on the internet to see what it did). Among the programs I disabled were InCD (InCD.exe), Nero Back it Up (NBJ.exe) and Nero Check (NeroCheck.exe).
After a Restart, I then tried, in normal mode, to burn a DVD-R with the New Folder/6X setting, with no luck. Bad burn.
My brother then suggested that I go back to the System Config Utility, click the â€œServicesâ€ tab and check the box â€œHide All Microsoft Servicesâ€, so I could see only the non-Microsoft services that were running (I had 9, which included InCD Helper).
I disabled all the non-Microsoft services, restarted and tried to burn a disc at 16X â€“ GOOD BURN. I then enabled InCD Helper (and kept all other non-Microsoft services disabled) and tried to burn â€“ BAD BURN AT 50%. Next, I enabled all the services except for InCD Helper â€“ GOOD BURN. Then, did another good burn. Then another.
So, turning InCD Helper off seems to be my work-around for using Picture Motion Browser (I kept the temp files location set to the New Folder). Of course, I will need InCD Helper to format my Read-Write CDs. Maybe InCD in Nero 6 is a problem but not in Nero 8. Also, For some of you, there may be conflicts with another program.
Hope this helps.[/QUOTE]It’s recommended not to install InCD due to all the trouble it can and prolly will cause.