I'm brand new to the forum - what a great resource!
Just bought a BenQ DW1620 (flashed firmware to G7P9) and the drive is working fine playing DVDs and burning +R and -R, but I'm having trouble with one thing. I'm unable to format any of my Sony DVD-RW discs. My PC is running WinXP with SP2. Sonic DLA reports "Format failed due to general failure." What a descriptive message! In addition to attempting a format within Windows Explorer, I've also tried to format from DVDInfoPro - again no luck - "Unable to Format Unit". DVDInfoPro is able to see the blank disc and give me the media information. Have tried 4 discs. I've also gone to Sonic's site to make sure that RecordNow is updated.
Before I try another brand of media or try +RW, I wanted to ask if anyone has heard of this issue with regard to the drive or firmware. Any help is greatly appreciated and thanks again for the great forum!