Focus or tracking error

I got this message burning a data DVDR, but the disc works fine, as a complete noob to the scene can anyone explain what the error means and why does the disc still work ok?

Here are the nero logs:


Windows XP 5.1
IA32
WinAspi: -
ahead WinASPI: File ‘C:\Program Files\Ahead
ero\Wnaspi32.dll’: Ver=2.0.1.56, size=163910 bytes, created 02/04/2003 07:13:44
Nero version: 6.0.0.0 (Nero Express)
Recorder: <ATAPI DVD RW 8XMax> Version: 120D - HA 1 TA 0 - 6.0.0.0
Adapter driver: <atapi> HA 1
Drive buffer : 2048kB
Bus Type : via Inquiry data (1) -> ATAPI, detected: ATAPI
Connected to MMC as unknown drive with class-nr : 1
Drive is autodetected - recorder class: Std. MMC recorder
CD-ROM: <HL-DT-ST DVD-ROM GDR8161B>Version: 0100 - HA 0 TA 0 - 6.0.0.0
Adapter driver: <atapi> HA 0

=== Scsi-Device-Map ===
CdRomPeripheral : HL-DT-ST DVD-ROM GDR8161B atapi Port 0 ID 0 DMA: On
DiskPeripheral : WDC WD800JB-00CRA1 atapi Port 0 ID 1 DMA: On
CdRomPeripheral : ATAPI DVD RW 8XMax atapi Port 1 ID 0 DMA: On
CdRomPeripheral : Generic STEALTH DVD st3wolf Port 2 ID 0 DMA: ?

AutoRun : 1
Excluded drive IDs:
CmdQueuing : 1
CmdNotification: 2
WriteBufferSize: 74448896 (0) Byte
ShowDrvBufStat : 0
EraseSpeed : 0
BUFE : 0
Physical memory : 511MB (523764kB)
Free physical memory: 41MB (42308kB)
Memory in use : 91 %
Uncached PFiles: 0x0
Use Static Write Speed Table: 0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

19.1.2004
ISO compilation
10:00:07 #1 Text 0 File Isodoc.cpp, Line 5451
Iso document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : TRUE
Multisession : FALSE
Burning mode : DAO
Mode : 1
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet : TRUE
Allow pathdepth more than 8 directories : TRUE
Allow more than 255 characters in path : TRUE
Write ISO9660 ;1 file extensions : TRUE

10:00:08 #2 Text 0 File Reader.cpp, Line 118
Reader running

10:00:08 #3 Text 0 File Writer.cpp, Line 127
Writer ATAPI DVD RW 8XMax running

10:00:08 #4 ISO9660GEN -11 File geniso.cpp, Line 3814
First writeable address = 0 (0x00000000)

10:00:38 #5 Text 0 File Burncd.cpp, Line 3081
Turn on Disc-at-once, using DVD media

10:00:39 #6 Text 0 File DlgWaitCD.cpp, Line 224
Last possible write address on media: 2297887 (510:38.37)
Last address to be written: 2254751 (501:03.26)

10:00:39 #7 Text 0 File DlgWaitCD.cpp, Line 229
Write in overburning mode: FALSE

10:00:39 #8 Text 0 File DlgWaitCD.cpp, Line 1688
Recorder: ATAPI DVD RW 8XMax, Media type: DVD-R
Disc Manufacturer: RITEKG - 04
Disc Application Code: 64, Disc Physical Code: 193

10:00:39 #9 Text 0 File ThreadedTransferInterface.cpp, Line 757
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 (CTransferItem)
2 indices, index0 (150) not provided
original CD pos #0 + 2254752 (2254752) = #2254752/501:3.27
relocatable, CD pos for caching/writing not required/required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2254752 blocks [ATAPI DVD RW 8XMax ]
--------------------------------------------------------------

10:00:39 #10 Text 0 File Burncd.cpp, Line 3318
Recorder and media-info

=======================

Burning to ATAPI DVD RW 8XMax on a DVD-R media

10:00:39 #11 Text 0 File ThreadedTransferInterface.cpp, Line 910
Prepare recorder ATAPI DVD RW 8XMax for write in cue-sheet-DAO
DAO infos:
==========
MCN:
TOCTYPE: 0x0 Session Closed, CD fixated
Tracks 1 to 1:
TRM_DATA_MODE1, 2048/0x0, ISRC “”, FilePos 0 307200 323072000

10:00:39 #12 Phase 24 File dlgbrnst.cpp, Line 1818
Caching of files started

10:02:57 #13 Phase 25 File dlgbrnst.cpp, Line 1818
Caching of files completed

10:02:57 #14 Phase 36 File dlgbrnst.cpp, Line 1818
Burn process started at 4x (5,520 KB/s)

10:02:57 #15 Text 0 File ThreadedTransferInterface.cpp, Line 2104
Verifying CD position of item 0 (relocatable, CD pos, no patch infos, orig at #0): write at #0

10:02:57 #16 Text 0 File dlgbrnst.cpp, Line 1678
Set remaining time: 13:58,952 (838952ms) -> OK

10:02:57 #17 Text 0 File DVDR.cpp, Line 1407
Recording mode: Sequential Recording Mode

10:02:57 #18 Text 0 File Mmc.cpp, Line 18119
Set BUFE: Seamless Link -> ON

10:02:57 #19 Text 0 File DVDR.cpp, Line 1522
Start write address at LBA 0
DVD high compatibility mode: Yes

10:02:57 #20 Text 0 File Cdrdrv.cpp, Line 7827
---- DVD Structure: Physical Format Information (00h) ----
Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD-R (2), Part Version: 5
Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: 26127F h
End Sector Number in Layer 0: 0 h
Data in Burst Cutting Area (BCA) does not exist
Media Specific:
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …

10:16:46 #21 SCSI -1039 File Cdrdrv.cpp, Line 1361
SCSI Exec, HA 1, TA 0, LUN 0, buffer 0x04A70000
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x04 (KEY_HARDWARE_ERROR)
Sense Code: 0x09
Sense Qual: 0x01
CDB Data: 0x2A 0x00 0x00 0x20 0xDA 0x00 0x00 0x00 0x20 0x00 0x00 0x00
Sense Data: 0x70 0x00 0x04 0x00 0x00 0x00 0x00 0x0A
0x00 0x00 0x00 0x00 0x09 0x01

10:16:46 #22 CDR -1039 File Writer.cpp, Line 335
Focus or tracking error

10:16:46 #23 Text 0 File ThreadedTransfer.cpp, Line 227
all writers idle, stopping conversion

10:16:46 #24 Text 0 File ThreadedTransfer.cpp, Line 221
conversion idle, stopping reader

10:16:46 #25 Text 0 File dlgbrnst.cpp, Line 1678
Set remaining time: 0:00,000 (0ms) -> OK

10:16:46 #26 Text 0 File dlgbrnst.cpp, Line 1678
Set remaining time: 0:00,000 (0ms) -> OK

10:16:46 #27 Phase 38 File dlgbrnst.cpp, Line 1818
Burn process failed at 4x (5,520 KB/s)

Existing drivers:
File ‘Drivers\atapi.sys’: Ver=5.1.2600.1106 (xpsp1.020828-1920), size=86912 bytes, created 29/08/2002 00:27:50 (Adapter driver for rec)

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)


>Free physical memory: 41MB

That’s one problem with your PC; you get a gun and shoot it or put more RAM in.

Hi.

I had the same problem… I damaged 20 dvd’s already…:frowning:

Did you solve your problem yet? Do you think it’s the DVD writer? I bought it in December last year…

I don’t know what to do…

I never had it again or maybe one other time (can’t remember) but never had a problem since.

And how did you solve the problem??? I don’t know what to do…

I’m no expert on Nero - but I’m comparing pap_1’s log to a log from my system recording a DVD-R.

You appear to be using an old version of Nero - specifically 6.0.0.0. The first releases of Nero 6 have a lot of bugs and did cause problems writing DVDs on some drives. Try upgrading to 6.3.0.3 and see if the problem goes away.

Next, you have:

Recorder: Version: 120D - HA 1 TA 0 - 6.0.0.0
Adapter driver: HA 1
Drive buffer : 2048kB
Bus Type : via Inquiry data (1) -> ATAPI, detected: ATAPI
Connected to MMC as unknown drive with class-nr : 1
Drive is autodetected - recorder class: Std. MMC recorder

which doesn’t look that healthy. It looks like Nero hasn’t recognised your DVD writer (in fact, it doesn’t seem to have retrieved the identity string at all) and has gone for default settings.

My log (Nero 6.3.0.3, Windows XP Professional SP1, NEC ND-2500A) looks like:

Recorder: <_NEC DVD_RW ND-2500A> Version: 1.06 - HA 1 TA 1 - 6.3.0.3
Adapter driver: <atapi> HA 1
Drive buffer : 2048kB
Bus Type : default (0) -> ATAPI, detected: ATAPI

I’ve also got a later version of ahead WinASPI - but you should acquire that when you install the latest Nero.

However, the thing that threw the write was your drive generating a hardware error:

10:16:46 #21 SCSI -1039 File Cdrdrv.cpp, Line 1361
SCSI Exec, HA 1, TA 0, LUN 0, buffer 0x04A70000
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x04 (KEY_HARDWARE_ERROR)
Sense Code: 0x09
Sense Qual: 0x01
CDB Data: 0x2A 0x00 0x00 0x20 0xDA 0x00 0x00 0x00 0x20 0x00 0x00 0x00
Sense Data: 0x70 0x00 0x04 0x00 0x00 0x00 0x00 0x0A
0x00 0x00 0x00 0x00 0x09 0x01

Sense Key 0x04 is, as the log says, means a hardware error was signalled. Code/Qualifier 0x09/0x01, according to the information I have, is “tracking servo failure”.

It could be that the drive isn’t being initialised correctly (as Nero is apparently assuming defaults, rather than having specific knowledge of your drive). However, it may just have been a bad disc.

You need to find that disc and throw it away. You say it seems to have written OK, but that’s an illusion because it was a DAO write. The track will stop part way through - so some of the contents of the disc are unreadable because they were never written! It’s not a usable disc - it’s a coaster.

If you keep getting this error, then it would be worth trying some other software to see if that can write that type of disc in your drive. However, it could point to media of particularly low quality, or which your drive isn’t set up to write. It could also point to a drive problem.

David

I always get this error when using two burners. In the past I’ve not had a problem, but over the last couple months when I select “Use multiple recorders,” it will burn 3 or 4 rounds, then one burner will crap out and give me that “Focus or tracking error” message. I’m using a LITE-ON DVD+/-RW and an MSI/ATAPI CD-RW. The CDRW drive is the one that always gives the error…the DVD burner never has problems. Also, I’m using Nero 5.5.10.56

If anyone has further info, I’m certainly interested! Thanks!
–bp

Post a log (without the name and serial number at the top). Without a log, it’s hard to be able to say anything definitively.

David

Focus or tracking error is 90% a hardware problem. Either your recorder’s laser beam cant focus on the disc track, or the spindle motor cant hold the proper speed.
If it is the first reason, using a cleaning cd/dvd or opening the drive and cleaning the lens might help.
If the motor has problem, then again opening the writer and put some sort of grease or oil in the proper parts might help also.
It might be also that the recorder doesnt get the proper voltage supply. Try another separate plug that comes directly out of the PSU, or try a stronger PSU.