Focus or tracking error

vbimport

#1

I’m using Nero 9, and tried the burning ROM again this morning to burn a 7.5+GB file to a DL disc. I done this previously with other files with no problems.

It stopped after about 30% reporting a tracking or focus error.

The log is here, looks like gobbledigook to me. :eek:
I don’t know if its a recurrent problem, I don’t want to risk another DL disc when I only have a few left.

The log suggests the Discs are Ritek, but its a Philips, perhaps something I should know… lol

Any help would be awesome.
My system was scanning with AVG at the time but it looks like I had enough memory left.
Laptop is only 9months old.

Nero Log:

Windows Vista 6.0
IA32
WinAspi: -

NT-SPTI used
Nero Version: 9.0.9.100
Internal Version: 9, 0, 9, 100

Recorder: <HL-DT-ST DVD±RW GSA-S10N>Version: A103 - HA 1 TA 0 - 9.0.9.100
Adapter driver: <IDE> HA 1
Drive buffer : 2048kB
Bus Type : default
CD-ROM: <HL-DT-ST DVD±RW GSA-S10N>Version: A103 - HA 1 TA 0 - 9.0.9.100
Adapter driver: <IDE> HA 1

=== Scsi-Device-Map ===
DiskPeripheral : TOSHIBA MK1646GSX iaStor Port 0 ID 0 DMA: On

=== CDRom-Device-Map ===
HL-DT-ST DVD±RW GSA-S10N E: CdRom0

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
BUFE : 0
Physical memory : 2037MB (2086204kB)
Free physical memory: 972MB (996004kB)
Memory in use : 52 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

19.12.2008
UDF/ISO compilation
07:40:58 #1 Text 0 File SCSIPTICommands.cpp, Line 450
LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

07:40:59 #2 Phase 112 File dlgbrnst.cpp, Line 1767
DVD-Video files reallocation started

07:40:59 #3 Phase 114 File dlgbrnst.cpp, Line 1767
DVD-Video files reallocation completed (no file modified)

07:40:59 #4 Text 0 File Isodoc.cpp, Line 6789
UDF document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : TRUE
Multisession : FALSE
Burning mode : DAO
Mode : 1
UDF Mode : UDF/ISO bridge
UDF Options : automatic
UDF Revision : 1.02
UDF Partition Type : physical
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet : FALSE
Allow pathdepth more than 8 directories : FALSE
Allow more than 255 characters in path : FALSE
Write ISO9660 ;1 file extensions : TRUE

07:40:59 #5 Phase 111 File dlgbrnst.cpp, Line 1767
DVD-Video files sorted

07:40:59 #6 ISO9660GEN -11 File Geniso.cpp, Line 3349
First writeable address = 0 (0x00000000)

07:40:59 #7 ISO9660GEN -11 File Geniso.cpp, Line 3349
First writeable address = 0 (0x00000000)

07:40:59 #8 Text 0 File Burncd.cpp, Line 3563
Turn on Disc-At-Once, using DVD media

07:40:59 #9 Text 0 File DVDPlusDualLayer.cpp, Line 1424
SetDriveCaps: Set LAST LBA of layer 1 to 1982367

07:40:59 #10 Text 0 File FilesystemSettingsValidator.cpp, Line 142
FS Settings: using validator ‘CUDFSettingsValidatorDVD’
ParamMode = ‘automatic’, changing UDF partition type from ‘physical’ to ‘physical’
Changing UDF revision from ‘1.02’ to ‘1.02’

07:40:59 #11 ISO9660GEN -11 File Geniso.cpp, Line 3349
First writeable address = 0 (0x00000000)

07:40:59 #12 ISO9660GEN -11 File Geniso.cpp, Line 3349
First writeable address = 0 (0x00000000)

07:40:59 #13 Text 0 File DlgWaitCD.cpp, Line 312
Last possible write address on media: 4173823 (927:30.73, 8151MB)
Last address to be written: 3964319 (880:57.44, 7742MB)

07:40:59 #14 Text 0 File DlgWaitCD.cpp, Line 324
Write in overburning mode: NO (enabled: CD)

07:40:59 #15 Text 0 File DlgWaitCD.cpp, Line 2951
Recorder: HL-DT-ST DVD±RW GSA-S10N, Media type: DVD+R DL
Disc Manufacturer ID: <RITEK>, Media Type ID: <D01>, Product revision number: 1
Disc Application Code: 0, Extended Information Indicators: 0

07:40:59 #16 Text 0 File DlgWaitCD.cpp, Line 499
>>> Protocol of DlgWaitCD activities: <<<
=========================================

07:41:00 #17 Text 0 File ThreadedTransferInterface.cpp, Line 756
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 3964320 (3964320) = #3964320/880:57.45
relocatable, disc pos for caching/writing not required/ required
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 3964320 blocks [E: HL-DT-ST DVD±RW GSA-S10N]
--------------------------------------------------------------

07:41:00 #18 Text 0 File ThreadedTransferInterface.cpp, Line 958
Prepare [E: HL-DT-ST DVD±RW GSA-S10N] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: “”
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1: Idx 0 Idx 1 Next Trk
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 8118927360, ISRC “”
DAO layout:
===========
__Start|___Track|Idx|CtrlAdr|Size|NWA|RecDep
0 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
0 | 1 | 0 | 0x41 | 0 | 0 | 0x00
0 | 1 | 1 | 0x41 | 3964320 | 0 | 0x00
3964320 | lead-out | 1 | 0x41 | 0 | 0 | 0x00

07:41:00 #19 Text 0 File SCSIPTICommands.cpp, Line 240
SPTILockVolume - completed successfully for FSCTL_LOCK_VOLUME

07:41:00 #20 Text 0 File Burncd.cpp, Line 4362
Caching options: cache CDRom or Network-Yes, small files-No (<64KB)

07:41:00 #21 Phase 24 File dlgbrnst.cpp, Line 1767
Caching of files started

07:41:00 #22 Text 0 File Burncd.cpp, Line 4484
Cache writing successful.

07:41:00 #23 Phase 25 File dlgbrnst.cpp, Line 1767
Caching of files completed

07:41:00 #24 Phase 36 File dlgbrnst.cpp, Line 1767
Burn process started at 2.4x (3,324 KB/s)

07:41:00 #25 Text 0 File ThreadedTransferInterface.cpp, Line 2675
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

07:41:00 #26 Text 0 File DVDPlusDualLayer.cpp, Line 1856
GetDriveCaps: LAST LBA of layer 1 is 1982367

07:42:14 #27 SPTI -1066 File SCSIPassThrough.cpp, Line 215
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1066)
CDB Data: 0xAD 00 00 00 00 00 00 21 08 04 00 00
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x24
Sense Qual: 0x00
Sense Area: 0x70 00 05 00 00 00 00 0A AD 21 00 3E 24 00 00 C0 00 07
Buffer x05604f40: Len x804

07:42:14 #28 Text 0 File DVDPlusDualLayer.cpp, Line 1424
SetDriveCaps: Set LAST LBA of layer 1 to 1982367

07:42:14 #29 Text 0 File DVDPlusDualLayer.cpp, Line 1856
GetDriveCaps: LAST LBA of layer 1 is 1982367

07:42:14 #30 Text 0 File DVDPlusDualLayer.cpp, Line 757
L0 Data Zone Capacity set to 1982368 (1E3FA0h, 3871MB) -> OK, confirmed setting

07:42:21 #31 CDR -1205 File DVDPlusDualLayer.cpp, Line 784
Burning Layer 1

07:42:21 #32 Text 0 File DVDPlusDualLayer.cpp, Line 794
Start writing layer 1 at address 0 (0h)
Recording mode: unknown Recording Mode

07:42:21 #33 Text 0 File Cdrdrv.cpp, Line 10187
---- Disc Structure: Physical Format Information (00h) ----
Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD+R DL (14), Part Version: 1.0x (1)
Disc Size: 120 mm, Maximum Transfer Rate: 5,04 Mbps (1 h)
Number of Layers: 2, Track Path: Opposite Track Path (OTP), Layer Type: recordable
Linear Density: 0,293 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: FCFFFF h
Data in Burst Cutting Area (BCA) does not exist
Disc Application Code: 0 / 0 h
Extended Information indicators: 0 h
Disc Manufacturer ID: RITEK…
Media type ID: D01
Product revision number: 1
Number of Physical format information bytes in use in ADIP up to byte 63: 64
Media Specific [16…783]:
00 00 00 52 49 54 45 4B - 00 00 00 44 30 31 01 40 …RITEK…D01.@
25 25 37 0C 00 28 64 00 - 28 64 20 1F 0C 0C 14 14 %%7…(d.(d…
02 01 01 20 00 20 1F 0C - 0C 14 14 02 01 01 20 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
E1 0F 32 10 00 03 00 00 - 00 FC FF FF 00 22 D7 FF …2…"…
00 00 00 52 49 54 45 4B - 00 00 00 44 30 31 01 40 …RITEK…D01.@
25 25 37 14 00 28 64 00 - 28 64 1D 1D 0D 0D 11 11 %%7…(d.(d…
01 00 00 10 00 1D 1D 0D - 0D 11 11 01 00 00 10 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …

07:42:21 #34 Text 0 File DVDR.cpp, Line 6632
Drive: HL-DT-ST DVD±RW GSA-S10N
Book Type request [LG]: DVD-ROM
Changing the Book Type was finished successfully, return code 0

07:42:21 #35 CDR -1207 File DVDR.cpp, Line 6559
Book Type automatically set to: DVD-ROM

07:42:21 #36 Text 0 File DVDPlusRW.cpp, Line 675
Start write address at LBA 0
DVD high compatibility mode: Yes

07:42:21 #37 Text 0 File ThreadedTransfer.cpp, Line 273
Pipe memory size 83836800

07:56:19 #38 SPTI -1039 File SCSIPassThrough.cpp, Line 215
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1039)
CDB Data: 0x2A 00 00 14 DC 40 00 00 20 00 00 00
Sense Key: 0x04 (KEY_HARDWARE_ERROR)
Sense Code: 0x09
Sense Qual: 0x01
Sense Area: 0x70 00 04 00 00 00 00 0A 35 01 04 3E 09 01
Buffer x24288940: Len x10000
0x00 00 01 BA 44 00 D7 01 1C 8D 01 89 C3 F8 00 00
0x01 E0 07 EC 81 00 00 FE EF 9B B6 C4 F1 09 97 9B
0xB3 FE E4 05 00 A8 CA 8C 9B AB 76 73 9B 41 8C DD

07:56:19 #39 CDR -1039 File Writer.cpp, Line 306
Focus or tracking error
E: HL-DT-ST DVD±RW GSA-S10N

07:56:19 #40 SPTI -1039 File SCSIPassThrough.cpp, Line 215
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1039)
CDB Data: 0x35 02 00 00 00 00 00 00 00 00 00 00
Sense Key: 0x04 (KEY_HARDWARE_ERROR)
Sense Code: 0x09
Sense Qual: 0x01
Sense Area: 0x71 00 04 00 00 00 00 0A 35 01 04 3E 09 01

07:56:21 #41 Text 0 File DVDPlusRW.cpp, Line 943
EndDAO: Last written address 1367104

07:56:21 #42 CDR -1039 File WriterStatus.cpp, Line 292
Focus or tracking error
E: HL-DT-ST DVD±RW GSA-S10N

07:56:21 #43 TRANSFER -24 File WriterStatus.cpp, Line 292
Could not perform end of Disc-at-once

07:56:21 #44 Text 0 File DVDPlusDualLayer.cpp, Line 1424
SetDriveCaps: Set LAST LBA of layer 1 to 0

07:56:21 #45 Phase 38 File dlgbrnst.cpp, Line 1767
Burn process failed at 2.4x (3,324 KB/s)

07:56:21 #46 Text 0 File SCSIPTICommands.cpp, Line 287
SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

07:56:35 #47 Text 0 File Cdrdrv.cpp, Line 11444
DriveLocker: UnLockVolume completed

07:56:35 #48 Text 0 File SCSIPTICommands.cpp, Line 450
UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

Existing drivers:

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon

Huge thanks in advance.


#2

Hi and Welcome![quote=Tia218;2179563]I’m using Nero 9, and tried the burning ROM again this morning to burn a 7.5+GB file to a DL disc. I done this previously with other files with no problems.

It stopped after about 30% reporting a tracking or focus error.

The log is here, looks like gobbledigook to me. :eek:
I don’t know if its a recurrent problem, I don’t want to risk another DL disc when I only have a few left.

The log suggests the Discs are Ritek, but its a Philips, perhaps something I should know… lol
[/quote]Focus/Tracking error means, the drive can’t handle the disc properly. Either there is something wrong with the drive (mechanically), or it’s the media.
With Philips branded Ritek, I’d vote for the media. Try Verbatim DL, these are still the most reliable DL discs you can buy.

Michael


#3

[QUOTE=mciahel;2179591]Hi and Welcome!Focus/Tracking error means, the drive can’t handle the disc properly. Either there is something wrong with the drive (mechanically), or it’s the media.
With Philips branded Ritek, I’d vote for the media. Try Verbatim DL, these are still the most reliable DL discs you can buy.

Michael[/QUOTE]

Thanks for that, thankfully these were my first ever DLs, I’ve done perfectly with the Philips and TDK SL ones and the first 4 of the DLs were fine.

I’ve archived this file for now to try and get a smaller version, save the DLs for one its unavoidable.

Although I went through 5 of a 10 pack of own brands ones once with different errors on everyone one. A different pack in exchange was perfect.
Good to know about the Philips DLs though… I know for next time… which is pretty soon.
I live in Sweden now but can’t cope with their crazy prices, 10 single DVD+Rs for $18, or £12… I paid £14 for 100 TDK printable discs from Amazon UK. Thank goodness for free shipping via my sister in UK!


#4

So ask your sister to order some Verbatim DL from svp.co.uk :slight_smile:
Good media and good vendor :wink: