Flashed with the wrong Firmware

"PACICFIC DIGITAL 16X USB DVD-RW

SERIAL NUMBER : A9B0K7"
PACIFICDIGITAL.COM 1854-DI-16-1

PN:
U-30274-RV2

DISCINFO VERSION : 1.6.1.6
VENDOR : TOSHIBA
MODEL : CD/DVDW SD-R5372
REVISION : TU55
VENDOR SPECIFIC : 03/14/05
LOADING MECHANISM : Tray
SERIAL NUMBER : 51M4045730
NUMBER VOL. LEVELS : 16
BUFFER SIZE : 2048KB
TOSHIBA CODE : EB
TOSHIBA MODEL : Toshiba SD-R 5372
INTERFACE : ATAPI
RPC2 SCHEME : YES
STATUS : Set
USER CHANGES : 4
VENDOR CHANGES : 4
CURRENT REGION : 1
ANALOG AUDIO PLAY : YES
COMPOSITE OUTPUT : NO
DIGITAL PORT-PORT1 : YES
DIGITAL PORT-PORT2 : NO
READ UPC CODE : YES
MULTISESSION READ : YES
MODE 2 FORM 1 : YES
MODE 2 FORM 2 : YES
READ ISRC CODE : YES
READ BAD CODE : NO
BUFFER UNDER-RUN : YES
MT. RAINIER : NO
CAN READ CDR : YES
CAN READ CDRW : YES
CAN READ CDRM2 : YES
CAN WRITE CDR : YES
CAN WRITE CDRW : YES
CAN TEST WRITE : YES
CAN READ DVD-ROM : YES
CAN READ DVD-R : YES
CAN READ DVD-RW : YES
CAN READ DVD-RAM : YES
CAN READ DVD+R : YES
CAN READ DVD+RW : YES
CAN WRITE DVD-R : YES
CAN WRITE DVD-RW : YES
CAN WRITE DVD-RAM : NO
CAN WRITE DVD+R : YES
CAN WRITE DVD+RW : YES
MAX CDR READ SPEED : 48
MAX CDR WRITE SPEED: 48

IS THIS DRIVE DEAD?

This seems like a Toshiba re-branded as a generic. Try re-flashing with the correct Toshiba firmware. One of our expert posters is a person who goes by the Avatar “Toshibaer”…do a search and send him a PM with the details above. I’m sure he’ll know what to do. He’s very clever with this stuff.

Do They Mind Getting Pm’d?

I have PM’d Toshibaer before. He (or she) is very helpful and personable. Toshibaer also has a website for such problems…can’t recall the URL off hand but you’ll find it via the search function.
Good luck.

THANKS, I HAVE PM’D HIM … THEYASKED ME FOR A PAPER LABEL … DO YOU KNOW WHAT THAT IS … I KNOW, I’M LAME

You are not lame…guess why…because I don’t know what that means either. Just message back and ask for a better description. Good luck :wink:

Might be the label on the drive itself…you’ll have to open up your PC to see it. :slight_smile:

And you’re not lame :wink:

Arachne strikes again!..I never thought of the Drive case label…well I’ll be! :wink: :bigsmile:

TOSHIBAer is a “he” :wink:

The paper label looks like this

I need: Model No., Ver. No. and ROM Ver.

If it is a external drive you need to remove the drive from the enclosure…

Sorry, Toshibaer…In my attempt to be politically correct I hope I haven’t offended you. Thanks for teaching me something new, too. :wink:

Never :disagree:

well i have made several calls to technical support… i only get a recording … and never a call back …

and this is a external drive

Yep, that’s the one I thought you meant :iagree:…whew!

As I said before, you need to remove the drive from the enclosure…

In every flash update package from any manufacturer it specifically says you must use the CORRECT flash update. They also state they hold no responsibility if your drive gets screwed by the new update, you update your firmware at you’re own risk.

If your drive is dead because you used the wrong update then you’re likely screwed and you should be more careful in the future.

ok

i opened it …
it say.

tsst dvd writable drive
model NO SD-R5372 ROM TU53

I think he already learned that ;)…plus, TOSHIBAer is very knowledgeable when it comes to firmware, I’m sure he’ll do his best to help out.

So there is a chance. :slight_smile:

Good stuff, ntopdman - I think that may be what is required. :slight_smile:

—>Unless he’s a techy who works at Toshiba…he isn’t.

Even if you use the RIGHT update…they are still not responsible if you’re drive dies…
If you’re drive isn’t working and you’ve used the wrong firmware update then you’re probably screwed.
No fledgling computer geek on this site will get it working again if you can’t get the manufacture to fix it.

didnt you make a dump of your drives firmware before you updated?

Good point - I guess he didn’t shrug.