First try at backing up blu-ray failed at the minutes of burning

vbimport

#1

OK, I posted this on the DVDFAB Forum but maybe it’s an IMG problem, so here goes…

I tried to back-up my first Blu-ray “The Hangover” main movie only . Put it on HD and then compressed for DVD9 . Compression went OK (2-hrs) then IMG v2500 started to burn disc about 25 min ( Verbatim +R Singapore) when it got to the last 2 min of burning it failed (see log), I did put in in my blu-ray player and it started to play without audio (nice video) and it stopped at 1min 28sec and started over and again and again… any help would be welcomed.

Thanks

OS Name Microsoft Windows 7 Home Premium
Version 6.1.7600 Build 7600
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name ERD-PC
System Manufacturer ASUSTeK Computer INC.
System Model CG5270
System Type x64-based PC
Processor Intel® Core™2 Quad CPU Q8300 @ 2.50GHz, 2499 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 0302, 8/10/2009
SMBIOS Version 2.5
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = “6.1.7600.16385”
User Name ERD-PC\ERD
Time Zone Central Standard Time
Installed Physical Memory (RAM) 8.00 GB
Total Physical Memory 7.97 GB
Available Physical Memory 6.64 GB
Total Virtual Memory 15.9 GB
Available Virtual Memory 14.0 GB
Page File Space 7.97 GB
Page File C:\pagefile.sys

I 21:36:54 ImgBurn Version 2.5.0.0 started!
I 21:36:54 Microsoft Windows 7 Home Premium x64 Edition (6.1, Build 7600)
I 21:36:54 Total Physical Memory: 8,352,888 KB - Available: 6,979,704 KB
I 21:36:54 Initialising SPTI…
I 21:36:54 Searching for SCSI / ATAPI devices…
I 21:36:54 Found 1 DVD±RW/RAM, 1 BD-ROM/DVD±RW and 1 Unknown!
I 21:36:54 Operation Started!
I 21:36:54 Building Image Tree…
I 21:36:55 Calculating Totals…
I 21:36:55 Preparing Image…
I 21:36:55 Contents: 9 Files, 15 Folders
I 21:36:55 Content Type: BD Video
I 21:36:55 Data Type: MODE1/2048
I 21:36:55 File System(s): UDF (2.50)
I 21:36:55 Volume Label: THE_HANGOVER
I 21:36:55 Size: 8,013,379,116 bytes
I 21:36:55 Sectors: 3,912,788
I 21:36:55 Image Size: 8,014,266,368 bytes
I 21:36:55 Image Sectors: 3,913,216
I 21:36:58 Operation Successfully Completed! - Duration: 00:00:03
I 21:36:58 Operation Started!
I 21:36:58 Source File: -==//[BUILD IMAGE]/==-
I 21:36:59 Source File Sectors: 3,913,216 (MODE1/2048)
I 21:36:59 Source File Size: 8,014,266,368 bytes
I 21:36:59 Source File Volume Identifier: THE_HANGOVER
I 21:36:59 Source File Application Identifier: ImgBurn v2.5.0.0
I 21:36:59 Source File Implementation Identifier: ImgBurn
I 21:36:59 Source File File System(s): UDF (2.50)
I 21:36:59 Destination Device: [1:1:0] HL-DT-ST DVDRAM GH40N NM02 (E (ATA)
I 21:36:59 Destination Media Type: DVD+R DL (Disc ID: MKM-001-00) (Speeds: 2.4x, 4x)
I 21:36:59 Destination Media Sectors: 4,173,824
I 21:36:59 Write Mode: DVD
I 21:36:59 Write Type: DAO
I 21:36:59 Write Speed: 4x
I 21:36:59 Link Size: Auto
I 21:36:59 Lock Volume: Yes
I 21:36:59 Test Mode: No
I 21:36:59 OPC: No
I 21:36:59 BURN-Proof: Enabled
I 21:36:59 Book Type Setting: DVD-ROM
I 21:36:59 Optimal L0 Data Zone Capacity: 1,956,608
I 21:36:59 Optimal L0 Data Zone Method: ECC Block Boundary
I 21:37:31 Set L0 Data Zone Capacity Succeeded!
I 21:37:32 Filling Buffer… (40 MB)
I 21:37:33 Writing LeadIn…
I 21:37:36 Writing Session 1 of 1… (1 Track, LBA: 0 - 3913215)
I 21:37:36 Writing Track 1 of 1… (MODE1/2048, LBA: 0 - 3913215)
I 21:37:36 Writing Layer 0… (LBA: 0 - 1956607)
I 21:49:39 Writing Layer 1… (LBA: 1956608 - 3913215)
W 22:01:25 Failed to Write Sectors 3847872 - 3847903 - Reason: Unknown (Internal Target Failure) (ASC: 0x44, ASCQ: 0x86)
W 22:01:25 Retrying (1 of 20)…
W 22:01:25 Retry Failed - Reason: Invalid Address For Write
W 22:01:25 Retrying (2 of 20)…
W 22:01:25 Retry Failed - Reason: Invalid Address For Write
W 22:01:25 Retrying (3 of 20)…
W 22:01:25 Retry Failed - Reason: Invalid Address For Write
W 22:01:25 Retrying (4 of 20)…
W 22:01:25 Retry Failed - Reason: Invalid Address For Write
W 22:01:25 Retrying (5 of 20)…
W 22:01:25 Retry Failed - Reason: Invalid Address For Write
W 22:01:25 Retrying (6 of 20)…
W 22:01:25 Retry Failed - Reason: Invalid Address For Write
W 22:01:25 Retrying (7 of 20)…
W 22:01:25 Retry Failed - Reason: Invalid Address For Write
W 22:01:25 Retrying (8 of 20)…
W 22:01:25 Retry Failed - Reason: Invalid Address For Write
W 22:01:25 Retrying (9 of 20)…
W 22:01:25 Retry Failed - Reason: Invalid Address For Write
W 22:01:25 Retrying (10 of 20)…
W 22:01:25 Retry Failed - Reason: Invalid Address For Write
W 22:01:25 Retrying (11 of 20)…
W 22:01:25 Retry Failed - Reason: Invalid Address For Write
W 22:01:25 Retrying (12 of 20)…
W 22:01:25 Retry Failed - Reason: Invalid Address For Write
W 22:01:25 Retrying (13 of 20)…
W 22:01:25 Retry Failed - Reason: Invalid Address For Write
W 22:01:25 Retrying (14 of 20)…
W 22:01:25 Retry Failed - Reason: Invalid Address For Write
W 22:01:25 Retrying (15 of 20)…
W 22:01:25 Retry Failed - Reason: Invalid Address For Write
W 22:01:25 Retrying (16 of 20)…
W 22:01:25 Retry Failed - Reason: Invalid Address For Write
W 22:01:25 Retrying (17 of 20)…
W 22:01:25 Retry Failed - Reason: Invalid Address For Write
W 22:01:25 Retrying (18 of 20)…
W 22:01:25 Retry Failed - Reason: Invalid Address For Write
W 22:01:25 Retrying (19 of 20)…
W 22:01:25 Retry Failed - Reason: Invalid Address For Write
W 22:01:25 Retrying (20 of 20)…
W 22:01:25 Retry Failed - Reason: Invalid Address For Write
W 22:01:35 Retrying (21)…
W 22:01:35 Retry Failed - Reason: Invalid Address For Write
W 22:01:36 Retrying (22)…
W 22:01:36 Retry Failed - Reason: Invalid Address For Write
W 22:01:37 Retrying (23)…
W 22:01:37 Retry Failed - Reason: Invalid Address For Write
E 22:01:39 Failed to Write Sectors 3847872 - 3847903 - Reason: Unknown (Internal Target Failure) (ASC: 0x44, ASCQ: 0x86)
E 22:01:40 Next Writable Address: 3847328
I 22:01:40 Synchronising Cache…
I 22:01:47 Closing Track…
I 22:01:49 Finalising Disc…
W 22:03:59 Potential ‘WaitImmediateIO’ Deferred Error - (36%, 0/3) - No Seek Complete
W 22:03:59 Finalise Disc Failed! - Reason: No Seek Complete
W 22:03:59 Retrying (1 of 3)…
E 22:04:00 Failed to Write Image!
I 22:04:05 Exporting Graph Data…
I 22:04:05 Graph Data File: C:\Users\ERD\AppData\Roaming\ImgBurn\Graph Data Files\HL-DT-ST_DVDRAM_GH40N_NM02_THURSDAY-JANUARY-21-2010_9-36_PM_MKM-001-00_4x.ibg
I 22:04:05 Export Successfully Completed!
E 22:04:05 Operation Failed! - Duration: 00:27:01
I 22:04:05 Average Write Rate: 5,333 KB/s (3.9x) - Maximum Write Rate: 5,566 KB/s (4.0x)


#2

Try cleaning your drive.


#3

OK, I do have a JVC lens cleaner DVD I can try , is that what I should use???.. but it is a brand new burner that I’ve used about 10 times.