The answer was there in the LG FAQ :
Did you even bother to look through that first? Furthermore, the question has been asked many times before. Did you bother to do a few searches first?
This forum has no affiliation with LG in any way. The answers and information posted here are done so solely by people trying to help others out. Nobody is getting paid for posting anything here. If you expect to get a certain level of quality of service, then you are looking in the wrong place.
EDIT : didn't realise TimC posted the link to the FAQ just before I posted this.