Hello!I’m a newbie here. I have a problem concerning my dvd burner on my acer aspire 1650 ( QSI SDW-082 ). When i try to burn a dvd the lower surface of the dvd has changed but it remains blank…I have tried to use alcohol and nero for the same result.I went in a computer shop and a guy tere told me that maybe I have to upgrade my firmware so i upgraded it from LX34 to LX43 but the issue remains. Is it because of the firmware?is there a new version of it? and if not why is this happening?
Thank you for reading.Any answer is welcomed 
Welcome to the forum 
What do you mean exactly with “it remains blank”? Do you mean that the disc is still seen as a blank media (i.e. as an empty disc)?
What discs are you using? Are you sure that you are not burning in “Simulation mode”?
Uninstall Alcohol and burn with verify.