[LEFT]Hi there, everyone. So, I’ve got a dilemma on my hands that I’m hoping someone can help me resolve.
[LEFT]I have an external usb Memorex 24x DVD Recorder (MRX-550LE v1; Part No. 32020019439) which I bought brand new less than 6 months ago. My computer crashed about a week ago and I’ve had to reinstall Win XP SP3 and all the rest of my software.
[li]My firmware installation CD won’t work because it’s become unreadable.[/li]
[li]Windows PnP will only recognize the device as a CD writer. [/li]
[li]Memorex’s online support does not even list this device as one of their products (although it’s clearly still out on the market…urrrrgh!!), so there’s no firmware download for it.[/li]
[li]Memorex phone support attempt was ridiculously unhelpful (though I may actually try again for some reason)[/li]
[li]I tried to download the firmware for a discontinued 20x burner here, since, aside from the max burn speed designation, it’s identical to the 24x (and also because I had no other choice). The install failed, with an error message that said there was no device attached and that the firmware was only for that specific device.[/li]
[li]I’ve searched exhaustively for alternate download locations, drivers, work-around fixes… nothing…zero…zilch.[/li][/ul]
Any help/suggestions would be greatly appreciated. This thing is too bulky to use as a coaster/paper weight and too small to pass as furniture. I am so totally at my wit’s end.
Thanks in advance!