So far I have tried to updated my BenQ 1620 DVD-RW drive with all available firmware, especially G7p9.exe which I was lead to believe it would make my drive much more compatible with other storage media. I called BenQ tech support and they couldn't tell me why this was happening, however kudos to CD Freaks , they referred me to your site which was where I should have gone to in the first place. When will I ever learn. :doh:
Anyway, the real problem I am having is my drive won't read 8X DVD-R media. Which really sucks because I just bought a 100 pack of Taiyo Yuden inkjet printable disks Media ID: TYG02. Well I hope this gives someone enough information to help me. According to the inept tech at BenQ the only way I will be able to use these disks will be to buy a new drive.
Now I have to admit I don't know much about the firmware issue but is there a possibility that the software could be an issue. I don't know about the rest of you that bought one of these drives but mine came with Sonic Record Now Deluxe and another program called DLA. Is there any reason to not use DLA?
Thanks to anyone that can help.