[QUOTE=negritude;2213792]What is the name of the company that makes the duplicator?[/QUOTE]
Never mind. I think I just guessed that your duplicator company is Primera, based on the firmware revision.
Have you emailed them about getting a firmware update for your existing drives? Once you have that in your posession, there’s nothing preventing you from loading it onto other drives.
Remember, don’t be stupid and tell them why you really want the firmware. Just ask them if they have any firmware updates for their DVR-212D duplicator drives.
Note also that they do have firmware on their web site for the DVR-215D and DVR-216D. You could consider replacing your existing 212D drives with 215D or 216D drives, and they may work in the duplicator once you load them with their firmware. The only problem is that you would probably need to replace all of them at once, since you can’t mix drive models in a duplicator.