I bought Seagate Hard disk drive 8 months back approx. It is 500 GB, the model is ST3500418AS.
Now, I find the firmware behind the HDD is not working. The model no. of the firmware is CC38, the date code is 10292.
I want to change firmware so that I can get back my HDD in use. I have a stored a lot approx. 400 GB. I cannot give the HDD to a service center as it has a risk of Important Data getting copied by a third person.
Though the product is in warranty, seagate people are not willing to give me the firmware alone as replacement, they are asking for the whole HDD.
I normally don't like to do chip replacement in the same board as far as possible as it may give lot of interface problems as the soldering is done manually.
KINDLY SUGGEST ME THE BEST ALTERNATE MODEL NO. FOR THE FIRMWARE CC38, WHICH IS AVAILABLE IN THE MARKET, EVEN IF IT IS NOT SEPARATELY AVAILABLE, LET ME BUY THE HDD IN WHOLE AND LET ME REPLACE THE FIRMWARE WITH MY OLD HDD.
KINDLY HELP ME OUT.
ALSO PLEASE LET ME KNOW HOW TO SEND PERSONAL MESSAGES.