After replying two times to the mail from Plextor Europe support, finally they answered me yesterday sayingâ€¦ EXACTLY THE SAME, word by wordâ€¦
â€œRecently you have contacted our Technical Support Team regarding a PX-B940SA.
There is no firmware update available to the PX-B940SA i'm sorry.
We do not have any information whether or not updates to that unit will be published.
This decision is made by our headquarter only.â€
So I was correct, they donâ€™t even read the mailsâ€¦ I also sent a mail to Plextor America, and at least they have another answer model:
â€œThere is no firmware available for the PX-B940SA yet. Please check back periodically as it is anticipated to be released shortly. In the meantime, please use blank media that is on the recommended disc list, which can be found in your user manual.â€
Can we trust them? Letâ€™s hope so.