Hi all, newbie here. I have a dell e510. it came with hlds gwa 4164b. while i have read many other problems with this device, mine is this: every time i copy, the program locks up when it says "finishing dvd" . this applies to all copy programs i've tried. 90% of the time i ctrl-alt-del to exit out. i still get the copy of the dvd just fine though. it's just a big hassle and makes two disc copying impossible. i've wasted alot of dvds with this. any help? Thanks.