I went on an extended rant awhile back regarding the routine disquailification of all rebates sent in to rebates.hq.com so that they only had to deal with the persistent "customers" that took the time to protest loudly. The deal that got me started was a $10/25 spindle of Verbatim 16X +R blanks from supermediastore.com, followed by a PNY video card $30 rebate, all 4 of which were turned down for total bullshit reasons, like wrong UPC, missing documents, what have you.
To finish the tirade, I just last week received the final of the 4 rebates (8 weeks later) only because I took the time to raise some serious hell with a "supervisor" named Luis in the Miami office.
I also took up the plea with Supermediastore.com and even the promotion manager at Verbatim corporate, all of which fell on some very deaf ears, lots of promises of action and calls back, not a single reply from anybody.
So to conclude this saga, thanks for nothing, rebateshq.com, supermediastore.com and Verbatim. You've all shown me what you think of your customers. The whole bunch of you can go to hell.