File To Mobile Transcode with No Audio

Hello

I have an H.264 video with AAC audio that I am trying to transcode to play on my ipod. When i do the trancode i get no audio.
I have tried the default ipod setting, default psp and default zune and there was no audio for the ipod and psp and the zune produced nothing.

I even attempted to create a custom profile and set it to copy source audio. That simply errored out.

Any Ideas?

Thank you