Ext DVD Burner Not Recognized

Greetings! Glad I found you guys, hopefully you can help me out!

I am the unproud owner of a Pacific Digital external 8x+8x- external DVD burner, USB2 data connection. Plays CD’s and DVD’s fine. Records CD’s fine.

But: any time I use Roxio to make a CD, on either PC (one running XP, one running Win2000), I get the same message, that there are no DVD burners dectected. A Drive Properties screen from within Roxio states the burner is a Toshiba SD-R5272.

Before I smash this into tiny pieces, does anyone have any suggestions? Any help I can get would be very … well … helpful.

Thank you!

Hi and Welcome!

seems as if that were a software problem. Please try ImgBurn and see if that works. Also check Roxio website if there are some updates for your software.



Please try Nero and other burning software. Would be interesting to check your external with Nero InfoTool.