Error problems

I just installed DVDFab ver. 6.0.2.2. Had this problem with 5x and this version.

I beleive I only get the error during the start of the burning process, but Im not 100% sure. However this time around the copy process completed successfully and started the burning process when this error popped up:
“Access violation at address 04F852D6 in module ‘vso_hwe.dll’. Read of address 00000000.”

Any ideas? Thanx!

Oh if it matters, win XP pro SP3, dell desktop, DVD-ROM & DVD-RW. Even tried it in JUST the burning drive.

[QUOTE=arej00dazed;2407882]I just installed DVDFab ver. 6.0.2.2. Had this problem with 5x and this version.

I beleive I only get the error during the start of the burning process, but Im not 100% sure. However this time around the copy process completed successfully and started the burning process when this error popped up:
“Access violation at address 04F852D6 in module ‘vso_hwe.dll’. Read of address 00000000.”

Any ideas? Thanx!

Oh if it matters, win XP pro SP3, dell desktop, DVD-ROM & DVD-RW. Even tried it in JUST the burning drive.[/QUOTE]

Can you please post the log for that particular burn…

Look in C:\Documents & Settings\Your Name\My Documents\Applications\Dvdfab\log

It’ll help us nail down the error.

Also, can you let us know if you have any other burning software, and whatever you’re using as a virus checker.

OC

:slight_smile:

actually I’ll just post the log for the past cpl times I’ve tried. other burning software is Sonic and AVG virus.

I’ve had this problem for sometime and instead of dealing with it, I just used my laptop. However its now RIP and only have my desktop left. So some the details is fuzzy, but Im wanting to say when I first instead the 5x, it worked for a cpl movies then started having this problem.

[QUOTE=arej00dazed;2407994]actually I’ll just post the log for the past cpl times I’ve tried. other burning software is Sonic and AVG virus.

I’ve had this problem for sometime and instead of dealing with it, I just used my laptop. However its now RIP and only have my desktop left. So some the details is fuzzy, but Im wanting to say when I first instead the 5x, it worked for a cpl movies then started having this problem.[/QUOTE]

I think I can answer this one without your even posting that log.

DVD copying software is very finicky about what else can and cannot be on the same computer it is. Some pieces of software can co-exist, and others mix like oil and water (ie., not at all).

Sonic is one of those programs. If DVDFab is the program you have decided to use and keep, I’d suggest you completely uninstall the Sonic software, as the error you have is a software conflict. Fab is trying to use the DVD drive, and I believe Sonic is stopping it, which is why you’re getting that ‘access violation’.

To aid you in this, download a program called Imgburn (a freebie DVD burner from the web), and we’ll set it up with Fab later - for now, I just want you to use it to help you get Sonic off your system.

When it’s installed, run it as a stand-alone. Go to ‘Tools’ > ‘Drive Load Order’, and see what it brings up. Bettter still, copy that info to your clipboard, and post it here so we can see it. (I’m almost willing to bet that Sonic has something in the Lower Filters).

Please bear in mind, all of this applies ONLY if you have decided that Fab is the program for you, and you want to keep and use it.

OC

:slight_smile:

Some reason the log didnt posted, sorry:
2009-07-25 14:14:01 ---- ******************** Log session stop 25-Jul 14:14:01.312 PID 3716********************
2009-07-25 14:13:38 Info Current Drive selected : 3:1:0 - _NEC DVD_RW ND-3520A 1.04 [E] (Ide)
2009-07-25 14:13:38 Info Using Patin-Couffin driver Version 1.37, Internal revision 37 Async. Access mode
2009-07-25 14:13:38 Info System default language : English (United States)
2009-07-25 14:13:38 Info User default language : English (United States)
2009-07-25 14:13:38 Info DLL Version : 3.2.6.408
2009-07-25 14:13:38 Info DLL : C:\Program Files\DVDFab 6\vso_hwe.dll
2009-07-25 14:13:38 Info Version : 6, 0, 2, 2
2009-07-25 14:13:38 Info ExeName : C:\Program Files\DVDFab 6\DVDFab.exe
2009-07-25 14:13:38 Info OS : Microsoft Windows XP Professional (build 2600) with Service Pack 3 5.1
2009-07-25 14:13:38 ---- ******************** Log session start 25-Jul 14:13:38.640 PID 3716********************

2009-07-24 23:05:45 ---- ******************** Log session stop 24-Jul 23:05:45.453 PID 2080********************
2009-07-24 23:04:56 Info Media ID: RITEKF1
2009-07-24 23:04:56 Info Media type: DVD-R
2009-07-24 23:04:56 Info Ultra DMA mode 2 (ATA33)
2009-07-24 23:04:53 Info Scanned files #15, folder #2 - total size 4509087744 b. (4.2 Gb.)
2009-07-24 23:04:53 Info Inserted media type : DVD-R
2009-07-24 23:04:53 Info Write started
2009-07-24 23:04:52 Info New media (DVD-R) inserted. Burning layer is ready to write
2009-07-24 20:51:25 Info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R
2009-07-24 20:51:25 Info Drive has IDE-ATAPI physical interface
2009-07-24 20:51:25 Info New Drive selected : 3:1:0 - _NEC DVD_RW ND-3520A 1.04 [E] (Ide)
2009-07-24 20:50:01 Info Current Drive selected : 3:1:0 - _NEC DVD_RW ND-3520A 1.04 [E] (Ide)
2009-07-24 20:50:01 Info Using Patin-Couffin driver Version 1.37, Internal revision 37 Async. Access mode
2009-07-24 20:50:01 Info System default language : English (United States)
2009-07-24 20:50:01 Info User default language : English (United States)
2009-07-24 20:50:01 Info DLL Version : 3.2.6.408
2009-07-24 20:50:01 Info DLL : C:\Program Files\DVDFab 6\vso_hwe.dll
2009-07-24 20:50:01 Info Version : 6, 0, 2, 2
2009-07-24 20:50:01 Info ExeName : C:\Program Files\DVDFab 6\DVDFab.exe
2009-07-24 20:50:01 Info OS : Microsoft Windows XP Professional (build 2600) with Service Pack 3 5.1
2009-07-24 20:50:01 ---- ******************** Log session start 24-Jul 20:50:01.078 PID 2080********************

2009-07-24 20:48:46 ---- ******************** Log session stop 24-Jul 20:48:46.578 PID 1264********************
2009-07-24 20:12:06 Info Media ID: RITEKF1
2009-07-24 20:12:06 Info Media type: DVD-R
2009-07-24 20:12:06 Info Ultra DMA mode 2 (ATA33)
2009-07-24 20:12:04 Info Scanned files #15, folder #2 - total size 4509087744 b. (4.2 Gb.)
2009-07-24 20:12:04 Info Inserted media type : DVD-R
2009-07-24 20:12:04 Info Write started
2009-07-24 19:17:57 Info New media (DVD-R) inserted. Burning layer is ready to write
2009-07-24 19:17:54 Info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R
2009-07-24 19:17:54 Info Drive has IDE-ATAPI physical interface
2009-07-24 19:17:54 Info New Drive selected : 3:1:0 - _NEC DVD_RW ND-3520A 1.04 [E] (Ide)
2009-07-24 19:17:12 Info Current Drive selected : 3:1:0 - _NEC DVD_RW ND-3520A 1.04 [E] (Ide)
2009-07-24 19:17:12 Info Using Patin-Couffin driver Version 1.37, Internal revision 37 Async. Access mode
2009-07-24 19:17:12 Info System default language : English (United States)
2009-07-24 19:17:12 Info User default language : English (United States)
2009-07-24 19:17:12 Info DLL Version : 3.2.6.408
2009-07-24 19:17:12 Info DLL : C:\Program Files\DVDFab 6\vso_hwe.dll
2009-07-24 19:17:12 Info Version : 6, 0, 2, 2
2009-07-24 19:17:12 Info ExeName : C:\Program Files\DVDFab 6\DVDFab.exe
2009-07-24 19:17:12 Info OS : Microsoft Windows XP Professional (build 2600) with Service Pack 3 5.1
2009-07-24 19:17:12 ---- ******************** Log session start 24-Jul 19:17:12.781 PID 1264********************

2009-07-24 19:07:32 ---- ******************** Log session stop 24-Jul 19:07:32.609 PID 1564********************
2009-07-24 19:07:32 Info Current Drive selected : 3:1:0 - _NEC DVD_RW ND-3520A 1.04 [E] (Ide)
2009-07-24 19:07:32 Info Using Patin-Couffin driver Version 1.37, Internal revision 37 Async. Access mode
2009-07-24 19:07:32 Info System default language : English (United States)
2009-07-24 19:07:32 Info User default language : English (United States)
2009-07-24 19:07:32 Info DLL Version : 3.2.4.406
2009-07-24 19:07:32 Info DLL : C:\Program Files\DVDFab 5\vso_hwe.dll
2009-07-24 19:07:32 Info Version : 5, 2, 3, 2
2009-07-24 19:07:32 Info ExeName : C:\Program Files\DVDFab 5\DVDFab.exe
2009-07-24 19:07:32 Info OS : Microsoft Windows XP Professional (build 2600) with Service Pack 3 5.1
2009-07-24 19:07:32 ---- ******************** Log session start 24-Jul 19:07:32.078 PID 1564********************

2009-07-24 18:58:04 ---- ******************** Log session stop 24-Jul 18:58:04.140 PID 4608********************
2009-07-24 18:58:03 Info Current Drive selected : 3:1:0 - _NEC DVD_RW ND-3520A 1.04 [E] (Ide)
2009-07-24 18:58:03 Info Using Patin-Couffin driver Version 1.37, Internal revision 37 Async. Access mode
2009-07-24 18:58:03 Info System default language : English (United States)
2009-07-24 18:58:03 Info User default language : English (United States)
2009-07-24 18:58:03 Info DLL Version : 3.2.4.406
2009-07-24 18:58:03 Info DLL : C:\Program Files\DVDFab 5\vso_hwe.dll
2009-07-24 18:58:03 Info Version : 5, 2, 3, 2
2009-07-24 18:58:03 Info ExeName : C:\Program Files\DVDFab 5\DVDFab.exe
2009-07-24 18:58:03 Info OS : Microsoft Windows XP Professional (build 2600) with Service Pack 3 5.1
2009-07-24 18:58:03 ---- ******************** Log session start 24-Jul 18:58:03.593 PID 4608********************

2009-07-24 18:53:08 ---- ******************** Log session stop 24-Jul 18:53:08.703 PID 2460********************
2009-07-24 18:53:08 Info Current Drive selected : 3:1:0 - _NEC DVD_RW ND-3520A 1.04 [E] (Ide)
2009-07-24 18:53:08 Info Using Patin-Couffin driver Version 1.37, Internal revision 37 Async. Access mode
2009-07-24 18:53:08 Info System default language : English (United States)
2009-07-24 18:53:08 Info User default language : English (United States)
2009-07-24 18:53:08 Info DLL Version : 3.2.4.406
2009-07-24 18:53:08 Info DLL : C:\Program Files\DVDFab 5\vso_hwe.dll
2009-07-24 18:53:08 Info Version : 5, 2, 3, 2
2009-07-24 18:53:08 Info ExeName : C:\Program Files\DVDFab 5\DVDFab.exe
2009-07-24 18:53:08 Info OS : Microsoft Windows XP Professional (build 2600) with Service Pack 3 5.1
2009-07-24 18:53:08 ---- ******************** Log session start 24-Jul 18:53:08.109 PID 2460********************

anyhow, I have the exact same setup on my laptop and it worked fine. I was using an older version of dvdfab and it worked fine also.

bump, any suggestions?

[QUOTE=arej00dazed;2413979]bump, any suggestions?[/QUOTE]

Just two…dump the Ritek media and get either Verbatim or Taiyo Yuden.

It may not be the problem right now, but it soon will be.

Re the access violation…looks like Fab’s burning software is trying to get at your burner and not succeeding…another program is stopping that (and I suspect it’s Sonic).

Did you download Imgburn like I asked in my last post?

Among things, it has a nice feature on it that will (I hope) solve your problem fairly quickly.

Please advise.

OC

:slight_smile:

I uninstalled Sonic. Still doesnt work. Did not install Imgburn unless Sonic was the cultprit, which it seems that it is not (however, I will keep it in mind, could be useful, so thanx for that suggestion). Only reason why I did not try your suggestions to begin with is cause I wanted to see what the replies were AFTER I posted the log, but I did not receive any replies, hence the bump. And also this morning is the first time I’ve had a chance to tinker. Work, kids, and 2 other ppl using the computer, I barely get time to surf porn…ha.

When I get back tonight, I may try the imgburn software to see if the interface is easy to use and if dvdfab works again. Thats my number 1 reason for keeping Sonic. My wife knows how to use it, my mother-in-law has it, so when she asks how to burn a disc for the XXXth time, I can walk her thru over the phone and my parents has it too. Essentially, I run and maintain up to 4+ computers. So keeping similar software really helps me.

Im going to remove my firewall (comodo) and install the one I have on the laptop (ZA). Other than that, the only difference between the 2 is dell & HP, win pro and home (and now, ones dead the other is still working, for now)

Also media is not the problem. I’ve used memorex and imation for years with barely a problem. However, Ive had way more bad discs using verbatim media. Just my experience.